Daily Papers

Conversational NLU providers often need to scale to thousands of intent-classification models where new customers often face the cold-start problem. Scaling to so many customers puts a constraint on storage space as well. In this paper, we explore four different zero and few-shot intent classification approaches with this low-resource constraint: 1) domain adaptation, 2) data augmentation, 3) zero-shot intent classification using descriptions large language models (LLMs), and 4) parameter-efficient fine-tuning of instruction-finetuned language models. Our results show that all these approaches are effective to different degrees in low-resource settings. Parameter-efficient fine-tuning using T-few recipe (Liu et al., 2022) on Flan-T5 (Chang et al., 2022) yields the best performance even with just one sample per intent. We also show that the zero-shot method of prompting LLMs using intent descriptions

It is expensive and difficult to obtain the large number of sentence-level intent and token-level slot label annotations required to train neural network (NN)-based Natural Language Understanding (NLU) components of task-oriented dialog systems, especially for the many real world tasks that have a large and growing number of intents and slot types. While zero shot learning approaches that require no labeled examples -- only features and auxiliary information -- have been proposed only for slot labeling, we show that one can profitably perform joint zero-shot intent classification and slot labeling. We demonstrate the value of capturing dependencies between intents and slots, and between different slots in an utterance in the zero shot setting. We describe NN architectures that translate between word and sentence embedding spaces, and demonstrate that these modifications are required to enable zero shot learning for this task. We show a substantial improvement over strong baselines and explain the intuition behind each architectural modification through visualizations and ablation studies.

We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction prompt. In a 10-shot novel intent setting for the SNIPS dataset, LINGUIST surpasses state-of-the-art approaches (Back-Translation and Example Extrapolation) by a wide margin, showing absolute improvement for the target intents of +1.9 points on IC Recall and +2.5 points on ST F1 Score. In the zero-shot cross-lingual setting of the mATIS++ dataset, LINGUIST out-performs a strong baseline of Machine Translation with Slot Alignment by +4.14 points absolute on ST F1 Score across 6 languages, while matching performance on IC. Finally, we verify our results on an internal large-scale multilingual dataset for conversational agent IC+ST and show significant improvements over a baseline which uses Back-Translation, Paraphrasing and Slot Catalog Resampling. To our knowledge, we are the first to demonstrate instruction fine-tuning of a large-scale seq2seq model to control the outputs of multilingual intent- and slot-labeled data generation.

Citations in scientific papers not only help us trace the intellectual lineage but also are a useful indicator of the scientific significance of the work. Citation intents prove beneficial as they specify the role of the citation in a given context. In this paper, we present CitePrompt, a framework which uses the hitherto unexplored approach of prompt-based learning for citation intent classification. We argue that with the proper choice of the pretrained language model, the prompt template, and the prompt verbalizer, we can not only get results that are better than or comparable to those obtained with the state-of-the-art methods but also do it with much less exterior information about the scientific document. We report state-of-the-art results on the ACL-ARC dataset, and also show significant improvement on the SciCite dataset over all baseline models except one. As suitably large labelled datasets for citation intent classification can be quite hard to find, in a first, we propose the conversion of this task to the few-shot and zero-shot settings. For the ACL-ARC dataset, we report a 53.86% F1 score for the zero-shot setting, which improves to 63.61% and 66.99% for the 5-shot and 10-shot settings, respectively.

This paper considers contrastive training for cross-modal 0-shot transfer wherein a pre-trained model in one modality is used for representation learning in another domain using pairwise data. The learnt models in the latter domain can then be used for a diverse set of tasks in a zero-shot way, similar to ``Contrastive Language-Image Pre-training (CLIP)'' and ``Locked-image Tuning (LiT)'' that have recently gained considerable attention. Most existing works for cross-modal representation alignment (including CLIP and LiT) use the standard contrastive training objective, which employs sets of positive and negative examples to align similar and repel dissimilar training data samples. However, similarity amongst training examples has a more continuous nature, thus calling for a more `non-binary' treatment. To address this, we propose a novel loss function called Continuously Weighted Contrastive Loss (CWCL) that employs a continuous measure of similarity. With CWCL, we seek to align the embedding space of one modality with another. Owing to the continuous nature of similarity in the proposed loss function, these models outperform existing methods for 0-shot transfer across multiple models, datasets and modalities. Particularly, we consider the modality pairs of image-text and speech-text and our models achieve 5-8% (absolute) improvement over previous state-of-the-art methods in 0-shot image classification and 20-30% (absolute) improvement in 0-shot speech-to-intent classification and keyword classification.

Pre-trained language models (PLMs) have been shown effective for zero-shot (0shot) text classification. 0shot models based on natural language inference (NLI) and next sentence prediction (NSP) employ cross-encoder architecture and infer by making a forward pass through the model for each label-text pair separately. This increases the computational cost to make inferences linearly in the number of labels. In this work, we improve the efficiency of such cross-encoder-based 0shot models by restricting the number of likely labels using another fast base classifier-based conformal predictor (CP) calibrated on samples labeled by the 0shot model. Since a CP generates prediction sets with coverage guarantees, it reduces the number of target labels without excluding the most probable label based on the 0shot model. We experiment with three intent and two topic classification datasets. With a suitable CP for each dataset, we reduce the average inference time for NLI- and NSP-based models by 25.6% and 22.2% respectively, without dropping performance below the predefined error rate of 1%.

We explore the potential of pixel-based models for transfer learning from standard languages to dialects. These models convert text into images that are divided into patches, enabling a continuous vocabulary representation that proves especially useful for out-of-vocabulary words common in dialectal data. Using German as a case study, we compare the performance of pixel-based models to token-based models across various syntactic and semantic tasks. Our results show that pixel-based models outperform token-based models in part-of-speech tagging, dependency parsing and intent detection for zero-shot dialect evaluation by up to 26 percentage points in some scenarios, though not in Standard German. However, pixel-based models fall short in topic classification. These findings emphasize the potential of pixel-based models for handling dialectal data, though further research should be conducted to assess their effectiveness in various linguistic contexts.

The extreme multi-label classification (XMC) task aims at tagging content with a subset of labels from an extremely large label set. The label vocabulary is typically defined in advance by domain experts and assumed to capture all necessary tags. However in real world scenarios this label set, although large, is often incomplete and experts frequently need to refine it. To develop systems that simplify this process, we introduce the task of open vocabulary XMC (OXMC): given a piece of content, predict a set of labels, some of which may be outside of the known tag set. Hence, in addition to not having training data for some labels - as is the case in zero-shot classification - models need to invent some labels on-the-fly. We propose GROOV, a fine-tuned seq2seq model for OXMC that generates the set of labels as a flat sequence and is trained using a novel loss independent of predicted label order. We show the efficacy of the approach, experimenting with popular XMC datasets for which GROOV is able to predict meaningful labels outside the given vocabulary while performing on par with state-of-the-art solutions for known labels.