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Jan 6

Improving Long Document Topic Segmentation Models With Enhanced Coherence Modeling

Topic segmentation is critical for obtaining structured documents and improving downstream tasks such as information retrieval. Due to its ability of automatically exploring clues of topic shift from abundant labeled data, recent supervised neural models have greatly promoted the development of long document topic segmentation, but leaving the deeper relationship between coherence and topic segmentation underexplored. Therefore, this paper enhances the ability of supervised models to capture coherence from both logical structure and semantic similarity perspectives to further improve the topic segmentation performance, proposing Topic-aware Sentence Structure Prediction (TSSP) and Contrastive Semantic Similarity Learning (CSSL). Specifically, the TSSP task is proposed to force the model to comprehend structural information by learning the original relations between adjacent sentences in a disarrayed document, which is constructed by jointly disrupting the original document at topic and sentence levels. Moreover, we utilize inter- and intra-topic information to construct contrastive samples and design the CSSL objective to ensure that the sentences representations in the same topic have higher similarity, while those in different topics are less similar. Extensive experiments show that the Longformer with our approach significantly outperforms old state-of-the-art (SOTA) methods. Our approach improve F_1 of old SOTA by 3.42 (73.74 -> 77.16) and reduces P_k by 1.11 points (15.0 -> 13.89) on WIKI-727K and achieves an average relative reduction of 4.3% on P_k on WikiSection. The average relative P_k drop of 8.38% on two out-of-domain datasets also demonstrates the robustness of our approach.

  • 6 authors
·
Oct 18, 2023

TopXGen: Topic-Diverse Parallel Data Generation for Low-Resource Machine Translation

LLMs have been shown to perform well in machine translation (MT) with the use of in-context learning (ICL), rivaling supervised models when translating into high-resource languages (HRLs). However, they lag behind when translating into low-resource language (LRLs). Example selection via similarity search and supervised fine-tuning help. However the improvements they give are limited by the size, quality and diversity of existing parallel datasets. A common technique in low-resource MT is synthetic parallel data creation, the most frequent of which is backtranslation, whereby existing target-side texts are automatically translated into the source language. However, this assumes the existence of good quality and relevant target-side texts, which are not readily available for many LRLs. In this paper, we present TopXGen, an LLM-based approach for the generation of high quality and topic-diverse data in multiple LRLs, which can then be backtranslated to produce useful and diverse parallel texts for ICL and fine-tuning. Our intuition is that while LLMs struggle to translate into LRLs, their ability to translate well into HRLs and their multilinguality enable them to generate good quality, natural-sounding target-side texts, which can be translated well into a high-resource source language. We show that TopXGen boosts LLM translation performance during fine-tuning and in-context learning. Code and outputs are available at https://github.com/ArmelRandy/topxgen.

  • 3 authors
·
Aug 12, 2025 2

GPT-Calls: Enhancing Call Segmentation and Tagging by Generating Synthetic Conversations via Large Language Models

Transcriptions of phone calls are of significant value across diverse fields, such as sales, customer service, healthcare, and law enforcement. Nevertheless, the analysis of these recorded conversations can be an arduous and time-intensive process, especially when dealing with extended or multifaceted dialogues. In this work, we propose a novel method, GPT-distilled Calls Segmentation and Tagging (GPT-Calls), for efficient and accurate call segmentation and topic extraction. GPT-Calls is composed of offline and online phases. The offline phase is applied once to a given list of topics and involves generating a distribution of synthetic sentences for each topic using a GPT model and extracting anchor vectors. The online phase is applied to every call separately and scores the similarity between the transcripted conversation and the topic anchors found in the offline phase. Then, time domain analysis is applied to the similarity scores to group utterances into segments and tag them with topics. The proposed paradigm provides an accurate and efficient method for call segmentation and topic extraction that does not require labeled data, thus making it a versatile approach applicable to various domains. Our algorithm operates in production under Dynamics 365 Sales Conversation Intelligence, and our research is based on real sales conversations gathered from various Dynamics 365 Sales tenants.

  • 7 authors
·
Jun 9, 2023

KLUE: Korean Language Understanding Evaluation

We introduce Korean Language Understanding Evaluation (KLUE) benchmark. KLUE is a collection of 8 Korean natural language understanding (NLU) tasks, including Topic Classification, SemanticTextual Similarity, Natural Language Inference, Named Entity Recognition, Relation Extraction, Dependency Parsing, Machine Reading Comprehension, and Dialogue State Tracking. We build all of the tasks from scratch from diverse source corpora while respecting copyrights, to ensure accessibility for anyone without any restrictions. With ethical considerations in mind, we carefully design annotation protocols. Along with the benchmark tasks and data, we provide suitable evaluation metrics and fine-tuning recipes for pretrained language models for each task. We furthermore release the pretrained language models (PLM), KLUE-BERT and KLUE-RoBERTa, to help reproducing baseline models on KLUE and thereby facilitate future research. We make a few interesting observations from the preliminary experiments using the proposed KLUE benchmark suite, already demonstrating the usefulness of this new benchmark suite. First, we find KLUE-RoBERTa-large outperforms other baselines, including multilingual PLMs and existing open-source Korean PLMs. Second, we see minimal degradation in performance even when we replace personally identifiable information from the pretraining corpus, suggesting that privacy and NLU capability are not at odds with each other. Lastly, we find that using BPE tokenization in combination with morpheme-level pre-tokenization is effective in tasks involving morpheme-level tagging, detection and generation. In addition to accelerating Korean NLP research, our comprehensive documentation on creating KLUE will facilitate creating similar resources for other languages in the future. KLUE is available at https://klue-benchmark.com.

  • 31 authors
·
May 20, 2021

WIBA: What Is Being Argued? A Comprehensive Approach to Argument Mining

We propose WIBA, a novel framework and suite of methods that enable the comprehensive understanding of "What Is Being Argued" across contexts. Our approach develops a comprehensive framework that detects: (a) the existence, (b) the topic, and (c) the stance of an argument, correctly accounting for the logical dependence among the three tasks. Our algorithm leverages the fine-tuning and prompt-engineering of Large Language Models. We evaluate our approach and show that it performs well in all the three capabilities. First, we develop and release an Argument Detection model that can classify a piece of text as an argument with an F1 score between 79% and 86% on three different benchmark datasets. Second, we release a language model that can identify the topic being argued in a sentence, be it implicit or explicit, with an average similarity score of 71%, outperforming current naive methods by nearly 40%. Finally, we develop a method for Argument Stance Classification, and evaluate the capability of our approach, showing it achieves a classification F1 score between 71% and 78% across three diverse benchmark datasets. Our evaluation demonstrates that WIBA allows the comprehensive understanding of What Is Being Argued in large corpora across diverse contexts, which is of core interest to many applications in linguistics, communication, and social and computer science. To facilitate accessibility to the advancements outlined in this work, we release WIBA as a free open access platform (wiba.dev).

  • 4 authors
·
May 1, 2024