My grandma whom we all called Nanny was a solid, first-generation, Italian immigrant. She came to this country with her family on a tiny ship during World War I when she was only 8 years old. During the trip she survived stormy seas,little food, and an attack by a German U-boat. After getting here,her large family worked hard to build a new life in America. They never had much money but were rich in love. One day,when I was about 5 or 6 years old, my parents and brothers went on a trip. It was just me and Nanny in the house for the weekend. Nanny seemed so happy to be taking care of me all by herself. She made me a special breakfast that first morning. However, all I could do was to complain about how the food was not how Mom always made it. Nanny quietly put down the plate and went into the living room. I followed a minute later and saw that she had tears in her eyes. It was the first time I had ever seen my strong and proud grandmother cry and I was the one who had caused it. I walked over to Nanny, climbed on her lap, and for the first time in my short life I did something else too. I apologized without being told to and asked Nanny to forgive me. She smiled, rubbed my head, and told me I was a good boy even though I didn't feel like one then. That memory just like my Nanny's love will stay in my heart forever. It is a sign of both strength and wisdom. Asking for forgiveness helps us to learn, to grow, and to love. When seeing Nanny crying in the living room, the author felt   _  .
surprised ashamed shocked annoyed