Recently we've had a popular department store open in our area. It's been the talk of the town for months. On about the third day of the grand opening, I thought I'd stop by to check it out. I noticed right away that the parking area was very busy. As I was about to exit my car, a lady was about to enter her car to leave. She was parked on the opposite side of me and there was a four way stop behind our parking areas. As the lady tried to back out to leave, some of the shoppers were extremely rude to her. They shouted and beeped their horns  at the lady and she had a look of terror on her face. She looked at me and threw up both of her hands as if she didn't know what to do. I gestured  for the lady to put her window down and I told her that she was doing just fine. She smiled and seemed to relax. I then became her rear view mirror as it was hard for her to see behind her while backing out of the parking space. As I watched for safety, she was able to back out enough to drive forward. At this point, she was smiling broadly!She thanked me many times. I felt that many of the other drivers weren't sympathetic  enough toward. I was happy to help that lady. Besides that, who knows, we may have avoided a potential accident with this simple act of patience and kindness. Compared with the writer, what the other drivers lacked  was  _  .
politeness and wisdom patience and wisdom bravery and kindness rudeness and patience