Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Touch pad broke - less than a year old

The touch pad lock broke with less than a year of infrequent use on it and all my keys were locked inside of it. In desperation I took a large screwdriver to it and pried the door open. It is not as secure as I had hoped and not as reliable as I expected. I have ordered a Buddy Electric Key Safe Cabinet (BDY322132) as a replacement.