Instruct: Classify a review into positive or negative sentiment.
Query: Cheap Product

The Elite screen arrived broken and I spent hours trying to find out why it was not retractable. Then I contacted the seller, the seller told me to contact the manufacturer. Initially they tried to mail me the broken part, it did not help. So the manufacturer mail me a new screen. I told them to test it to before mailing me junk :-). They did test it and it has been working since then. However I don't expect it to last for more than 1-2 years. You can tell it is not very durable.