Instruct: Classify a given review as either positive or negative.
Query: Software is abysmal

The software that comes with the Creative Zen player is surprisingly poor. While it seems anxious to create a bunch of unwanted music libraries on your computer, it was difficult and unintuitive to do what you most need it to do- load CDs onto the MP3 player. I eventually figured it out by trial and error, but I would hate to be an unsavvy computer user trying to load up this machine.Some examples:There are no clear, simple instructions on how to get music off a CD and onto the player.There appears to be no easy way to override the "genre" categories provided by the "Gracenote" service. And their categories are often absurd. (I have 3 albums by Beck, and each was given a different category: Folk-rock, General Alternative, and Indie.)There is no easy way to put all the tracks from a multiple-CD album into one album on the MP3 player.I haven't had the machine long enough to comment on its operation.