Instruct: Classify a review into positive or negative sentiment.
Query: No Volume Control

I read about the problem with the sound volume, but I didn't realize it was as bad as I experienced. Even with my tv volume at the max, I can barely hear anything. I can hear sound but not loud eough to hear any words. Then, I find, to my great irritation, that I can't adjust the volume through the headphones. They have no volume control, so your stuck with whatever volume level they were set at the factory. Plus, I didn't even get any pamphlet or booklet describing the headphones, with a customer support number. So, I couldn't call them to ask about the problem. I'm returning them, and don't want another pair.