Instruct: Classify the given review into positive or negative sentiment.
Query: No maps, support keeps bankers hours

I was really looking forward to using this product on my dual sport bike, but found it nearly impossible to set up. Big gaps in information in the manual, online help, and cd. Also expect to spend another 130 for maps as nothing is included and the chip that comes w it won't download the street maps I purchased from Garmin. Oh, and no support on weekends!