Instruct: Classify a given review into positive or negative sentiment.
Query: Good printer ruined by software bugs

The scan function won't work with most setups, e.g. if you're on XP and a network (vs. direct connection) the scan simply doesn't work. There are hundreds of posts on the web about this problem and HP doesn't have a solution. After spending over 8 hours of my time on the HP online chat and uninstalling/re-installing (HP's primary solution) my $350 printer had cost me thousands of dollars of my time. This detracted from time I might have spent trying to fine tune the printing (which took a lot of tweaking to get even moderate clarity). HPs heyday as a printer company are over.