Instruct: Classify the given Amazon review as either positive or negative.
Query: Nice picture quality, bad product!

Bought this tv on black Friday 2010 from Best Buy! It is now February 2012 and the tv is dead! 1year 2 months and that's all $1000 worth of Panasonic tv got me. Simply put, the picture quality is really nice while the stupid thing works, but plan on only having it work for less than 2 years. Panasonic customer service will not assist in any way to remedy the situation and they won't even give me the contact info for an authorized repair place. Needless to say that this will be my first and last Panasonic product ever. I will never purchase another Panasonic product no matter what cnet or anyone else says about them and no matter how "highly" they're rated.