Instruct: Classify a review as either positive or negative.
Query: Let Buyer Beware

I received Pinnacle Studio 10.0 with three disc's in a plastic container for two.I downloaded disc 1 then it asked for disc 2, then it asked for disc 3 which is thebonus disc. The bonus disc asked if i wanted to download it, yes or no. I kept clicking yes but nothing happened. I finally click on no and the downloading continued to the finish. When I tried to use my new movie maker, it said i needed to down load 10.7 then 10.8 in that order. I searched the internet and finally found them. I also found out that their isn't any support for Pinnacle 10.0 on down, so you're on your own. My problem now is, when i hit capture, a window pops up saying " make sure your camera is turned on and it's in the play position and make sue your firewire is connected (1394 port) I even used a different one but the window with the instructions still pop up. I've sent e-mail's to Pinnacle but as of now, NO HELP. This is why i'm not satisfied.