Instruct: Classify a given review as either positive or negative.
Query: Bad Product...Even worse customer service.

I ordered this product and got it in about a week...which was not a big deal b/c I didn't want to pay the extra shipping charge for UPS. After I recieved the product it did not charge my battery after an overnight charge. I called about the product and they said they would send me a replacement...it two weeks to get here and they didn't even offer to send it UPS or try to help me track it. Bottom line 4 weeks and 2 chargers later I have a dead camera battery and I missed taking photos at my son's birthday party. Thanks a lot Bargain Cell.