Instruct: Classify the given Amazon review as either positive or negative.
Query: You ripped me off!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am very unhappy with this entire service. I lost my christmas money by giving it to you and not recieving anything. It has been more than a month since I ordered this game and I have not recieved it or my money back. I hate you people and your ability to prey on the innocent. I hope you go out of business.