Instruct: Classify a given Amazon review as either positive or negative.
Query: Product failed after just a few weeks

After 3-4 weeks, this product failed to hold a charge. I am very disappointed in it. I will attempt to send it back after my replacement arrives. I did order a PowerStation PSX Multi-Purpose Vehicle Utility Jump Starter and Air Compressor from Amazon on Oct. 30, 2012 as that is what we have been using for 2+ years and it has been very reliable. I do not know the procedures for getting a refund on that product as yet, but, I will never order another Wagan. The product is used at least once or twice every day, so I need reliability.