Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Freedom - Not Yet

Since I bought this game I've seen it crash 9 times. I have never actually played it because it keeps crashing. I have uninstalled and reinstalled 3 times. Still no luck. I contacted their customer support by email and have received no reply. The last time I installed it, it caused my computer to continually crash without even starting the game.