Instruct: Classify the given review as either positive or negative.
Query: Great for smooth surface floors

Most of my tile floors are textured, and I'm disappointed at the Floor Mate's performance on them. The brushes aren't deep enough to get into the grooves, and the grout doesn't get clean.Since this is a Hoover, I thought the quality would be a lot better. I have had this cleaner for four months, and already the liquid release is not working correctly. And, there are no Hoover Factory repair depots near me, and no vacuum repair outfits work are authorized to work on Hoover products.Also, the cleaners cannot be found in the rural area where I live.If the quality were better, I could recommend this for smooth surfaces.