Instruct: Classify an Amazon review as either positive or negative.
Query: Toaster Burned Customer

The Breville toaster was disapointing from the very first, as the bread wasn't browning evenly on both sides. I was willing to accept that as I very much liked the design of the product, the dial switch and the led light. But when the dial which calibrates the degree of color for the toast stopped working, I figured it had to go. At that point there was no way to program it and it would have to be returned. Form follows function and this toaster simply wasn't doing what I paid for it to do. Look good on my counter? No. Toast bread. Not asking that much, really.