Instruct: Classify a review into positive or negative sentiment.
Query: I was very disappointed; but not in the book

The quality of the book itself was a problem. First I recieved a book with the cover or binding was on backwards; such that the book was upside down and backwards within the book binding. I returned it. I spent $8 shipping it back to Amazon and got a $1 credit for shipping. When I got my replacement book; the book cover was not printed in line with the embossed wording. I am not going to spend another $8 to return yet ANOTHER DEFECTIVE book. So I am stuck having paid full price for a product that is defective (twice in a row!). It really disappoints me and discourages me from using Amazon. Where is your quality control?