Instruct: Classify a given review as either positive or negative.
Query: NOt very great

I spent a high price on this toilet and after a month the glue was not all that great and the metal part unhooked. I seriously think your firm should check the quality before pricing. I am upset,very upset because I have been decorating my home and what should have been part of it failed. I thought with the other review someone would contact me and offer some help and nothing. Not very great customer service. I will just try real stores and not online.