Instruct: Classify an Amazon review into positive or negative sentiment.
Query: useful for practitioners

This book helped explain many of the paradoxes I had observed ofwell intentioned knowledge sharing efforts not bearing any fruit.As an independent consultant, I find that I can immediately putinto practise many of the ideas presented in this book in myengagements. I also found the practitioner focus box very usefulwhen I want to quickly refresh and refer back to the key learnings.