Instruct: Classify a given review into positive or negative sentiment.
Query: DO NOT BUY A SCOOBA - YOU WILL BE SORRY - ZERO STARS

I bought a Scooba six weeks ago. I was very excited. It washed one floor well. It died (a bad charger.) That's when the nightmare began.I HAVE YET TO GET A LABEL TO RETURN IT TO iROBOT!!!Yes, it has taken customer service this amount of time to get me a UPS label. This is just about the WORST customer service on the planet and they keep telling you the same lie over and over again. Two business days? Don't believe it.Also, they won't sent a new charger, they force you to send the entire unit back. More nonsense as there is nothing wrong with the unit--it worked perfectly the one time I was able to use it.Given the time spent e-mailing and calling customer service, I could have washed all of my floors for a year.It's a cool product but until the company gets its act together, you will be sorry you bought it.