Instruct: Classify a review as either positive or negative.
Query: Bugs, Bugs, Bugs!

I purchased ACT 6.0 because I used 5.0 and loved it. Wow, what a mistake. After I installed it on my brand new laptop the problems began. Freeze after freeze left me feeling cold and frustrated. If you can make it through to tech support without paying $29.00 you're lucky. Here's a hint...make sure you tell them it's a new install!Tech support tried everything to resolve the problem, but to no avail. I was left with these empty words when there was nothing else to try, "You must have a virus".Ok, a virus on a brand new Dell laptop with only factory installed software that has never connected to the Internet.Here is my suggestion to the makers of this product..."Get your ACT together!"