Instruct: Classify the given review as either positive or negative.
Query: Poor quality drum that Panasonic will not replace if defective.

I purchased the Panasonic KX-FLM651 fax machine back in July '07. Yesterday, October 23, 2007, barely 3 months after my purchase the drum unit failed. I was getting dark black lines down the left side of faxes I received so I called Panasonic. After having me run several tests on the machine, they told me that it is a drum problem, and unfortunately these are not under warranty. Even though testing showed that the drum only had 263 pages printed on it, and that it is rated for 10,000 pages of use, Panasonic would not replace it. I have always been very impressed with Panasonic products, but the FA84 drum unit is one to stay away from. If you find that your fax needs replacement of this, you would be better off buying a new machine (not a Panasonic machine) than taking the chance on this unit, since it costs about $100 to replace.