Instruct: Classify an Amazon review into positive or negative sentiment.
Query: NOT satisfied about this item, however...

I actually ordered this product twice. Received wrong tape both times. The problem was that the tape I got in the mail had the same title. I pointed this out both times in my conversation with Amazon, and they removed the title since it was obvious that they never had the correct one from the beginning. I got a refund and it was handled VERY fast, both times. Kudos for the fastest delivery ever! Sorry about the movie, though...