Instruct: Classify a review into positive or negative sentiment.
Query: Cheaply Made

I have had my cleaner less than a year, probably only used it 3 or 4 times. The plug/valve on the bottom of the tank that holds the detergent just popped off when I was refilling it. We tried unsuccessfully to attach it back on. I went to the website to see about ordering a new plug or even a new tank. The tank not only holds the soap but also the clean water. Neither part is on the website to order. I took it to a registered Hoover repair place in the area they said the plug can not be replaced or fixed. But I could order a new tank through them.If the cleaner had been used alot or was that old maybe I could see this happening but neither is the case. It is just cheaply made.