Instruct: Classify an Amazon review as either positive or negative.
Query: Decent product, but don't count on getting your rebates!

I bought this product in September 2003 and haven't had any major problems with writing DVDs with it. However, I have not received the $50 in rebates that were promised as part of the purchase.When contacted directly via phone, the rebate company (www.rebateservices.com) states that it has not received the requested information even though I have sent the documentation twice. The second time I sent copies of all the forms and UPC codes via certified mail which proves they received them. Two other people I know have had the same experience with this company.Beware of I/O Magic rebates. If you're considering buying this product because it's offering a rebate, think again.