Instruct: Classify the given review as either positive or negative.
Query: Poor Packaging

Got my Bostitch CAP2060P delivered by FedEX and opened to find that the top was crushed as if someone had turned it upside down.Called Amazon and they sent a replacement the next day by UPS.I opened it to find that it was nowhere near as broke as the first,but still the handle was broke.Called them back and now it looks like all I'll get is a refund and experience opening the boxes these come in.I am really upset over this and am now scared to order anything of this nature from Amazon.