Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Swing is a charm... motor not so charming!

I have twin boys who just love their swings! I'm not sure who loves it more... Mom or boys?! The swing works in cradle motion (side to side) and front to back. Cradle is a preference here. The fish that rotate around the babies heads made no impact until they turned about 2 1/2 months old. They don't take their eyes off them!!! That's when we first began to notice the boys tracking and following objects. Soon after, the fish slowed down and eventually stopped rotating. After several crying fits of "why won't the fish move", I decided to call Fisher Price. They sent out two brand new motors two days later. They were easily replaceable and now I have two happy babies again!Fisher Price was very helpful and I will always consider that when purchasing their items. No questions asked... just model numbers and that was all. The ONLY reason I rated this swing 4 stars instead of 5 was because I had to make the call. Highly recommended item!