Instruct: Classify the given review as either positive or negative.
Query: No work-No support

I purchased the gateway and three lamp modules-setup is easy and quick. From there on this is a piece of junk. Tech support from these people is non existant. The only way to get it back running is to reset the gateway and detect the modules-a little hard to do from a remote location. They need to change the name from home remote pro to remote control from your computor when you are home. Dont buy it.