Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Poor quality: packaging and construction

When I made the decision to purchase this freezer there were only two reviews: one good, one poor. I assumed the poor review was more about poor expectations but was proven incorrect. Product arrived on time but external box portended further issues; as others have indicated the packaging is insufficient but that's only part of the story. The construction of the freezer is of very lightweight material, certainly sufficient operational but little hope of it arriving intact. Mine had to go back because one leveling foot would not function, it had been dropped hard enough on the corner to destroy it's function.I really wanted to like this freezer for price/value and convenience of delivery but was disappointed, it was returned and I purchased my original Frigidaire decision locally for same price. Kudos to Amazon for making the return process very easy.