Instruct: Classify the given review as either positive or negative.
Query: Quirky, Needs Improvements

As much as I like NetGear equipment, this device does not meet expectations or claims. Here is my litany of complaints:1. The MySync software Key does not work. I am not the only user with this complaint, the NetGear forum has many others, and the provided solutions do not work.2. The unit tends to "drop off" the network and puts alot of "talk" over the wire, interupting other traffic.3. The software (required) removed share permissions from one machine. (chaos ensued)4. The software is required not only to connect, but to retrieve data. If there is a malfunction in the software, recovery is all but impossible.5. The disk formatting is proprietary. Recovery without one of these devices is near impossible.6. The software provided is "quirky" and unpredictable.Ok, now some positives;1. It looks cool (good conversation piece).2. It is quiet.3. Mine does not run hot.4. It is a great concept (if not a great execution of the concept).