Instruct: Classify the given review as either positive or negative.
Query: STROBE XP200 NOT VISTA COMPATIBLE

After spending well over two hundred and fifty dollars on this 7 months ago, Visioneer STILL does not have certified vista drivers out there for it. A call to customer service (not an 800 number), yielded no help at all. This company does not care about its customers at all, and offered no workable solutions. Vista was a shipping operating system when I bought this scanner, and they will not support it. AVOID VISIONEER PRODUCTS AT ALL COSTS!!!!!