Instruct: Classify an Amazon review as either positive or negative.
Query: nice product, but terrible custumer service from the netaya group

This was my worst experience I will never purchase anything from the Netaya jewelry.I had place an order with them almost two months ago and they never place my order and I called back three times, it got to the point where I spoke to one of the managers and she was the worst rude, no customer service experience and she said that they had finally place my order and ask me if I wanted or not. I don't recommend this jewelry store to anyone.