Instruct: Classify the given review into positive or negative sentiment.
Query: Buyer Beware: poor Technical Support for Problematic G85

I purchased a G85 from HP, and it failed to work right out of the box with an incessant "Paper Jam" error. After spending hours on the phone (at my expense) with HP technical support and waiting weeks for errant repair parts, the problem was never fixed. I ended up returning the OfficeJet in the end. HP Tech Support claimed they "never have problems like this" with the G85. But as another [Amazon.com] reviewer clearly detailed, this problem has occured before.Just beware: this Officejet may be an all-in-one, but if one part goes bad, your out ALL not just ONE.