Instruct: Classify a given review as either positive or negative.
Query: A new piece of equipment needs repair

The tank pressure gauge did not work. I called Porter Cable and they told me to take it to their local service center which was The Tool Store in Green Bay. They told me that they were very busy and it would take two weeks for the repair. It disappoints me to be required to wait two weeks to use a NEW piece of equipment to be repaired, plus, the inconvenience of travelling 60 miles round trip twice(once to drop it off and then to pick it up two weeks later. Not a happy customer!