Instruct: Classify an Amazon review as either positive or negative.
Query: truly junk

I ordered three of these. All of them are very flimsy and don't stay secure in doorways. There are also no instructions on how to use them, so I don't know if they are faulty, just poor quality, of if there is some magical trick that might make them functional. (there are instructions on the box, but for all three boxes, North States covered their instructions on their shipment label to amazon). When I contacted North States (during business hours), there is only an option to leave a message and no customer service person on hand to help. I truly regret this purchase because I need to hassle with the return and still need to shop for security gates.