Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Leaky Fitting!

The metal ring on the face plate which is displayed on the photo of the model is not present on the model which received. Thus, a fracture has occurred where the fitting screws into the flange of the plate, and subsequently a leak has developed. I've placed a compression fitting on the flange, but a small leak still persist. Is there a face plate compatible for this model that has the metal ring on it?