Instruct: Classify a given review into positive or negative sentiment.
Query: Bad luck for Eddie Bauer

I was so excited to start using my new Eddie Bauer backpack/diaper bag, and it was wonderful...until the lining ripped! I guess Eddie Bauer doesn't always make the highest quality items. I returned the bag and bought the Columbia Baby Backpack. It's really too bad that the Eddie Bauer bag has so many poor reviews, and yet it is still on the market.