Instruct: Classify the given review into positive or negative sentiment.
Query: Nice idea, wish mine worked

The card reader I got doesn't work; cards don't feed. It feeds the calibration sheet, and that's it. It just grinds away doing nothing when I put a card in. The "online support" has an FAQ with one entry in it. Why bother?Support is lame, 9-5 Eastern. As I live in CA, that's not really acceptable.