Instruct: Classify a given review into positive or negative sentiment.
Query: Looks great, when it isnt broken

I bought 2 of these monitors, owned them for less than four months, and they both failed. Just don't turn on anymore. Called Viewsonic for warranty service. They say no problem, just pack them up, ship them to us at your cost, we will keep them for a minimum of 2 weeks and then ship them back. If they can be fixed. Otherwise you get a refurbished one.What kind of company will keep someone without a monitor for a month?So I am shipping these back, buying a new LCD from another company, and then selling this trash to someone else.