Instruct: Classify a review into positive or negative sentiment.
Query: scale is not accurate to 400 pounds.

The original scale I bought weighed about 9 pounds too light, the replacement scale weighs heavy by about 9 pounds against 2 doctor's scales. It cost me $17 to return it; to pay another $17 to return your crummy scale, I could have almost bought a new one. I waited on hold for over 1/2 hour on their customer suppor line today and I can't hold anymore. I asked them to please make sure the replacement scale is tested to be accurate at 300, 325, 350, 375 and 400 pounds. I asked for this on the replacement, and obviously this was not done.