Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: low quality, not made to last

This product worked great the first day I had it, then it broke in 2 places while trying to remove the charger from the unit.I am a commercial truck driver and cannot talk without a handsfree headset in my rig legally after 1-08. I am still waiting for a replacement even though the company is located 1 hour from me.