Instruct: Classify the given review as either positive or negative.
Query: Shipping Problem

Don't buy these if you expect to get a pristine product. What I got were big boxes with "heavy" caution labels. Inside were shards of nail sticks and a shredded box that looked like it was dropped off a roof. Of course the air cushions was all deflated. What Amazon needs to do is: strap the box so it doesn't burst; use an appropriate size box; and use resilient padding material--not air sacks that fail when the box is moved.