Instruct: Classify the given review as either positive or negative.
Query: returned the drum

When the drum arrived we found the tuning rope to be very course. It was impossible to tune it without the holes in the head starting to stretch. We were worried they would tear if we put more pressure on them to tune the drum.The one beater which should have been thin was an actual stick from a tree with the bark still on it. Looked like one end had been sharpened with a pencil sharpener.We could have replaced the rope, bought another beater but we would never have been happy with the overall poor quality of the drum.So we spent $27.00 to return it. We did get a full prompt refund on the original purchase price.