Instruct: Classify a given review into positive or negative sentiment.
Query: tape is defective

I purchased the Denise Austin Trimwalk thru Amazon and it arrived promptly and appeared to be brand new and very inexpensive. However, the cassette tape is defective, would like to order another one but cannot locate the ad for it. help me. I am not asking for money back, just send me another cassette and the vcr and bill me the same price as I paid for it. MY first tape was purchased years ago and is just now starting to wear out, I really would miss not having it to listen to while I am walking. It helps me to keep moving.