Instruct: Classify a given review as either positive or negative.
Query: Initially promising, but...

The NEC FP950 is at best an average monitor. The color, contrast, sharpness is pretty good for most items -- i.e. pictures, webpages, video. The problem lies in the sharpness of letters. If you run at either 640x480 or 800x600 resolution, curved letters are blurred. For example, the "b" in blurred is grossly blurred around the curves of the letter. It is very apparent at larger font sizes -- 14 and up. The tech. rep from amazon.com called NEC to explain the problem. NEC's solution was to run at a higher resolution. That solution worked to remove the blur, but I don't consider that a solution given that I want to run the resolution at 800x600. That's comparable to me buying a Ford and reverse doesn't work. I call Ford and they tell me to always park such that I can always pull forward. NEC should advertise that the monitor is only capable of higher resolutions.Very poor customer/technical support.