Instruct: Classify an Amazon review as either positive or negative.
Query: Canon quality has gone down hill

I purchased this camera based on other reviews and my previous experience with Canon cameras. I had this camera for one month and only took less than a dozen pictures. The lens suddenly would not retract. The error message says "lens error". This seems to be a common complaint, on the internet, regarding this camera. Perhaps that is the reason Canon quit making this model.I contacted Canon and they told me to send the brand new camera into them for repair, insured and at my expense.I took very good care of this camera and kept it in a hard case. It was never dropped, banged or mistreated in any way, yet it still failed.Canon customer service seemed very indifferent when I contacted them and they did not seem at all surprised that I had a problem with this camera.I am very dissappointed in both the camera and in Canon customer service.I guess, in this case, it really is "Buyer Beware".