Instruct: Classify an Amazon review into positive or negative sentiment.
Query: bad luck?

Unfortunately, we never got a chance to try out the hopper. My kids were so excited to try it out, but when I took it out of the box it was greasy! It seemed to be covered in oil. I still do not understand this -- some kind of fluke? I tried to rinse it, but of course the water made no difference. So it was a waste of money for me and a big disappointment for the kids. I just chalk it up to the risk we take by ordering online for the convenience of shopping at home. Once in a while we waste our time and money with bad products.