Instruct: Classify the given review as either positive or negative.
Query: CUT DEEP BY RAZOR

This product failed to meet any of our expectations. We charged it for the required 12hours and it didn't hold the charge. It can't pull my 105lb son up our slightly graded driveway. Then he rode the scooter on level ground and it died in just for 5minutes. FOR US IT"S A REFUND!