Instruct: Classify the given review as either positive or negative.
Query: Never got my magazine

I bought the subscription in June of this year and I waited all of August to get my first copy, the one with the Jenner sisters on it and I never got it. I don't know if it's because Amazon never fully processed my subscription or it Seventeen is at fault. I emailed the publication company through a link Amazon provided me and they told me they'd fix it, but nothing was ever done.