Instruct: Classify an Amazon review as either positive or negative.
Query: Activation Horrors

The activation process is a joke, And a bad one at that.I do not care about the "one" computer deal, as long as the program would work. And I quote from the turbo tax support web site "The cause of this situation and it's solution are currently under investigation." Now that "they" have my $$ they can not help me? No support on weekends?. What about a 24/7 support on the activation problem???? Thanks for the past, but this is no good.