Instruct: Classify the given Amazon review as either positive or negative.
Query: beware of return policy from Geroy's

Beware! This item arrived broken, since it is fragile. Geroy's and Amazon refused to send a replacement, but did give me a refund. I now can't buy it again at the same price, in fact it is about twice the price. This store should know better than to ship glass items and not offer replacements for breakage. Beware of return policies for this particular store.