Instruct: Classify a review as either positive or negative.
Query: Buyer beware

This product wouldn't work until I upgraded every driver and downloaded the latest upgrades from the manufacturer on a less than one year computer running Windowss 2000 PRO. Even then it never finished backing up without failing. After I removed it, my system would lock up on start-up 2 times out of 3. There is no telephone tech support, only fax and e-mail.An absolute waste of money.