Instruct: Classify the given review as either positive or negative.
Query: Does not last; No customer service

I hope my experience helps you avoid the costly buyer's remorse I experienced.The visual appearance is good - it appears to be more substantial than the average Made in China air mattress. It was not really "Self Inflating," since you must blow some air into it to inflate. Still, that would be OK with me if the product worked.My 95-pound daughter used this just four times, all indoors. The bottom seam separated on the fourth night. I do not mean that any pinhole leaks developed - rather, the bottom seam/junction just separated. And, you can see that for inches on either side of the hole that the seam is beginning to loosen there as well.Emails to customer service went unanswered for either warranty support or even repair instructions.No matter what the price you pay, this mattress seems unlikely to last long enough to give value. And, customer service is non-existent.