Instruct: Classify the given review as either positive or negative.
Query: never again

Avoid this model. I'm not sure if the problem was that it was refurbished or that it was just a bad product that needed to be refurbished. It just didn't work. The unit felt flimsy and cheap when held. This product is not designed to work out of the box. You need to connect it to your computer and go online to register it before it will work. While this is irritating, this was not the actual problem. The device will not mount on your desktop so that you can program it. I use a Mac computer and according to the instructions this product is supposed to work with Mac, but it doesn't. I'm not sure if Windows users have better luck, but I would rather just use the 3 remotes that I already have than mess with Logitech again