Instruct: Classify the given review as either positive or negative.
Query: Low Price and Low Quality

Shipping and customer support were excellent. However, this is a cheap chinese made product. The bike I received was well packaged and there were no signs of any shipping damage. However, once assembled I found that the rims were not straight and it was not possible to aline the brake pads. The tires were both flat and when inflated to the recommended pressure the tires came off the rim. I cannot recommend this product. However, I due praise Amazon. When I complained they sent UPS to pick the bike up, paid the return postage and refuned everything I paid. Great customer service, sorry the bike was not.