Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: oversold this item when I needed it the most

Amazon oversold this item when I needed it the most. First said it would ship in two days, prior to huge storm in Ct. Well it didn't come for nearly three weeks later and I made a make shift roof rake of my own, no thanks to Amazon so I have no idea how this product works, hopefully better then Amazons purchasing site. I will not be ordering from this site again. I should have gone to e-bay site. They had a bunch of them for the same price and no problem shippping. Buyers be aware if its a "hot item" Amazon will most likely screw it up.