Instruct: Classify a given review as either positive or negative.
Query: this is such a rip off...

Save your money, I order finally free, did every thing the directions told me to do, it did nothing. I did not lose one hair from this product, the only thing you will lose is your money. I sent it back with the 100% guarentee, what a joke. You can't get thru on the phone, the e-mails I send get returned saying the box is full. I can't reach anyone at the company. I have not recived any response from them at all. Nothing! Not to mention no refund yet. I even returned it with a confirmed delivery from the USPS, so I know they got it back. DONT WASTE YOUR TIME OR MONEY ON THIS JUNK!!Beth / Fl