Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Rate 10 on XP, Rate 0 on Vista, Rate Customer Support 0

This program works great on an XP environment, but is almost useless on a Vista machine. Roxio has absolutely no customer support. They have been promising a Vista patch for months. I have used the product all the way back to Version 4, but I am now looking for a replacement product. I would not waste your money