Instruct: Classify the given Amazon review as either positive or negative.
Query: Great product and yes hard means anything hard..it does not say aluminum, etc..

yes it flakes if u use it alot, but hey at lease it protects the pda very well. It is not too bulky for me. I even bought another one off ebay.com when the original one broke and yes things break, everything can and will most likely go out and or break after awhile. The velcro doesn't feel that bad on my palm and would recommend this pda case to any pda user out there that just wants basic protection and doesn't want to spend alot of money. ^_^I love this case and currently use it for my zire 31.