Instruct: Classify a review as either positive or negative.
Query: I have not received the item

I have not received my item. I have emailed the seller twice and have not heard anything back from them. I put in a claim through Amazon for a resolution. I would appreciate some kind of responds.I would give them no stars if I could since I have no item from this seller. At this point I have been jipped. All I want is the book and some form of communication to either concluded with the book in my mitts or my bank account fatter.