Instruct: Classify an Amazon review as either positive or negative.
Query: Exactly what I expected

What more is there to say, The software is easy to use, works with my os, windows xp. I've had issues before of ups outlet plugs breaking with different brands... this one appears to use standard power outlets.. much like what you would find in your house.... So I doubt they will break loose from the shell of the ups, mostly metal which helps heat dissipation. All in all a product I can say I am proud of owning.Update: 12.15.2011Bought unit back in may of 2007. Replaced the batteries yesterday as the original ones were worn out to the point they couldn't keep the computer running through a 3 second power interruption. Unit works just fine with my new computer, I7-2600K, 9 hard drives, 22" lcd monitor, router, modem and/or 40" Tv.The replacement batteries were 2, 12 Volt 7.0 Amp with F2 spade connectors I bought locally for $24 each.Believe this is a good link for purchasing online POWERSONIC PS1270F2 BATTERY 12VDC 7 AMH