Instruct: Classify a given review into positive or negative sentiment.
Query: Discontinued

This product is discontinued... However the company that shipped it, didn't bother letting me know that they no longer provided the item. 5 weeks later, I received a completely different item and realized that they had charged my card. When I called to find out out what the heck happened they stated they informed me via email that they would not ship it. When I called to return/exchange they asked me to pay for shipping. HAH yeah right!! No way. I already paid for shipping once I made them reimburse me for all I spent and the return.