Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Delivery sucks

I've ordered 8 pack eneloop on Amazon one month ago. So far I received nothing. I've written to the seller 3 times asking to fix this delivery issue. But their answers are all the same "Please check the delivery by yourself", which definitely does NOT help.After one-month back and forth writing with no result, I'm starting to lose my patience and write down this review. I'm very disspointed. It is not only about the loss of my money but about the loss of the reputation of this seller as well.