Instruct: Classify the given review as either positive or negative.
Query: VERY DISAPPOINTING

I purchased this for my grandchild for her Birthday. She was very excited when she opened the package and wanted batteries installed immediately! Her father did just that, but they didn't work. We packaged them up, returned them and received a new set. Sadly we had the same experience with them so they were also returned. We are not going to try another set. It was very disappointing and certainly not expected with the "BARBIE" name on it!!