Instruct: Classify a given Amazon review as either positive or negative.
Query: disappointed:(

I am very disappointed. 2 weeks after I ordered my chair covers, Get Organized still had not mailed my covers. I emailed them, and although I received a quick reply, it took another 2 days to mail. I received the covers almost 2 weeks late. Since they obviously made the mistake, I wish I could of received a little money back. It's unacceptable that I have to email them in order to get my chair covers. If I never emailed them I don't think I would have gotten my covers. I do like the color and the fabric works, however the covers are too big and my chairs are normal size (not big and not small, right in the middle). I wish they could make different sizes, because their one size does not fit all. I will never order anything from Get Organized again, and I will advise others not to either.