Instruct: Classify an Amazon review as either positive or negative.
Query: Disappointment

Cartier CRTW20060D6 serial # 194072MX sold by Jomashop.com on May 11st, 2011I was very proud for purchasing such a good watch , unfortunately I found out that the blue faceted synthetic spinel set in the crown was demaged . I decided to look for Cartier's assistance in order to have the watch repaired . They asked me to provide the warranty card , as a bad surprise I found out that the card was not in the package sent by Jomashop . I did not use the watch yet because it is at Cartier International Service ( SO 0272 ) in So Paulo, Brazil .My concern is related to the missing warranty card because in case of any other problems who will be responsible for solving the problem ? Another concern is if Cartier will honor the two year warranty by repairing the crown and the blue faceted spinel with no cost for myself .