Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Convenient but-- Broken after 5 months

Sunbeam 5891 2-Pound Programmable BreadmakerI also have had problems with the 'cratered' loaves. It seems that the time for the second rising is too long and there is no way you can change it.After using it about twice a week for the past 5 months the mixing paddle will no longer rotate. The 800 528-7713 only gets you to a toll number to an area service center. NO RESPONSE TO E-MAIL.It was nice to just toss in the ingrediants and walk away, but if it only works 45 times, save you money and buy a recipe book.