Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Blue Harbour Can't Be Trusted!!

I ordered this product from Blue Harbour and asked if they shipped to Post Office Boxs. They assured me that they did. The idiots shipped by Fedex and I never received the order as it was returned to them by Fedex. To add insult to injury Blue Harbour charged me over $20.00 for the order being returned to them.So I ended up not receiving my order of two(2) head pieces but also being charged for one,plus the shipping.