Instruct: Classify a given review as either positive or negative.
Query: No customer service

Timezone123 replaced my first watch after one of the hands fell off. The second watch lasted a couple of weeks and two hands fell off. After repeated emails with no response I have given up on them. If two in a row are defective, then LP must have a manufacturing quality issue. Maybe that is why they are wholesaled out to Timezone for liquidation.Beautiful watch with a classy look and feel. Just wish they would back the product.