Instruct: Classify an Amazon review as either positive or negative.
Query: Really buggy, support sucks

I have spent 15+ years in software quality assurance. This product is quite buggy AND there is no hope to get those bugs fixed because their support is not interested in working with you.The batch processing has memory leaks and starts misbehaving on larger files. I have lost EXIF and other header info when saving. It starts saying 'invalid bitmap' when loading files, although no files are visibly open. I have seen a case where pictures get corrupt colors (really bizarre)I have also downloaded and evaluated the next version XI, and let me tell you - it is even buggierThe design of this program is not bad, if you only edit a couple of photos it may be worth the money. I do not particularly like the interface of Adobe, but alas it is the only choice.The good old days of Corel's excellent Draw program and Jasc' excellent PaintShop are gone forever