Instruct: Classify an Amazon review into positive or negative sentiment.
Query: No luck with these bugs!!

I was having a birthday party for my 2 year old daughter and thought that live lady bugs would be a great party favor given in cute bug boxes for all of the toddlers to have. As a former high school biology teacher, I have had a lot of experience in ordering live specimens. The day before my daughter's birthday party, all 1500 lady bugs arrived DEAD in my mailbox. Never in all of my experience have I seen live specimens shipped through the USPS, not labeled live specimen, perishable, or required a signature. These should be shipped 2 day Fed-EX or USPS with an email notifying of the arrival and guaranteed alive upon arrival. This was a pure disappointment to me!! My only hope is that this company will refund my entire cost.