Instruct: Classify an Amazon review into positive or negative sentiment.
Query: D-Link DPR-1260 Wireless Print Server

I had tried two units, both of which were unsuccessful at even being recognized by my laptop. I never really got to even test my printer compatibilities. My downfall was attempting to configure the print server via D-link's web browser interface. While connected through a LAN connection I could not for the life of me get the server to be recognized. With my first unit I had contacted D-link regarding my problems. After an hour or so on the phone, D-link support came to the conclusion that I was sold a defective product. So off I went to return for an exchange. Got home and attempted to setup just as D-link support had guided me last time. Still no luck. Overall, its a nice looking product, instructions/manuals seem to be a bit disorganized and incomplete, and phone support seemed to not be too concerned with helping me get my system running. Sorry, but this product is really a no go for me.