Instruct: Classify the given review into positive or negative sentiment.
Query: US ROBOTICS FAX MODEM

Modem would not power up when connected. ANTOline would not replace it or refund my money. In the meantime I had to buy another modem. Still trying to deal with US Robotics. Obviously, I would never buy this modem or purchase anything from ANTOline again. 2 MONTHS LATER AND I HAVE NOT RECEIVED ANY SATISFACTION FROM US ROBOTICS, ANTOLNIE OR AMAZON.