Instruct: Classify the given Amazon review as either positive or negative.
Query: I already bought the cd-rom, and it still won't run

I just recently brought the Hoyle Casino 2003 cd-rom from Costco on Maui, put it in the computer, and installed it, but why can't i create a face, on the facemaker ? It's saying that i'm in demo mode, how can that be ?