Instruct: Classify an Amazon review into positive or negative sentiment.
Query: faulty

My order arrived fast, I was excited, and plugged the headset in, but other players could not hear me. I contacted the seller, and they quickly sent me a new one that was "guaranteed to allow other players to hear me" they did not lie, but now, I could not hear other players through the headset. After two bad items, Im going with a better headset