Instruct: Classify a review as either positive or negative.
Query: DVD drive has problems

I just returned my e-Machines M6810 notebook after discovering that the DVD drive was defective. The drive "glitches" and will not read a DVD smoothly. Apparently, this is a common problem, as one of the managers at Best Buy stated that they have been told to "expect" this problem and are now "redirecting" customers towards other notebooks (Problem DVD drives are apparently as frequent as one out of every 2-3 notebooks). This is unfortunate because this model (after reviewing and comparing other notebooks for days prior to making the purchase) truly does have some nice hardware on board (e.g. 64 bit processor, 512MB RAM, 64MB ATI 9600 dedicated videocard). Another problem I ran into with this laptop is in regards to its ethernet driver. Windows XP will not allow a simple "plug and play" internet connection as the required driver is not recognized. This problem was only adding insult to injury after seeing this machine play a DVD. Save some time and look elsewhere.