Instruct: Classify a given review into positive or negative sentiment.
Query: A hardcover by anyother name

I recently tried to order an advertised Amazon hardcover book. Either Amazon.com does not know what a hardcover book is or they do not know what they are selling. After three failed attempts at getting the hard cover book I wanted, I have given up. I must say Amazon is very good about returning purchases, I just wish they were better at getting the right stuff delivered.