Instruct: Classify a review into positive or negative sentiment.
Query: Slow Tech Support and then HDD Read Error

When I first got this player I e-mailed tech support because I had a question and did not get a reply after two weeks. Then, after 4 months of purchase (Coby warranty is only for 3 months), I got an "HDD Read Error" and all that worked was the radio player. I managed to contact tech support and they told me that I need to buy a new player because mine is out of warranty.I searched the internet and found out that many people are getting the same error message as me.I cannot recommend this player.