Instruct: Classify a given Amazon review as either positive or negative.
Query: Dead out or the box

I received this product, installed it, started up my computer, and...nothing happened. Blue screen, message saying "no C/drive detected", or something like that. Tried it three times. Whether the drive itself was bad, or there was some software lacking, I don't know.I sent it back, ordered a drive from DriveSolutions (through Amazon), works perfectly.