Instruct: Classify the given Amazon review as either positive or negative.
Query: My second one

I bought this phone about 4 years ago for my home office. It performed well until a few months ago when the display started loosing letters and/or partial letters and numbers. For the price, it was more cost effective to just replace it than fix it. Phone worked well in all aspects except this problem with the display and, so far, the new one is working equally well and the display is fine.