Instruct: Classify a given review as either positive or negative.
Query: An Unsatistified Customer and have been trying to return for my credit and have emailed 4 times with NO reply...

The product is not what it looks like on the advertisement and I thought that it was the complete set and not few pieces, they are soooooooo light weighted and I would like to return and my refund as I have been requesting. PLEASE and Thanks