Instruct: Classify a given review into positive or negative sentiment.
Query: Very well organized

This book is a good reference in many points of the usability process - evaluation, design, and testing. The authors organize chapters in a very structured way that the content is very digestible. At 448 pages, the book isn't meant to be read in a single session, but again, it's a great reference.My favorite part about this book is the fact that it actually has a section on user documentation - something that is lacking in many books on the subject of usability, and the achilles heel of many projects.