Instruct: Classify an Amazon review into positive or negative sentiment.
Query: It's Broken!

I loved the Kindle from December 2009 until last week when I plugged it in and found that the screen was damaged. Amazon refused to honor the warranty. I have read several blogs to research this problem, and apparently screen damage is not uncommon, because of the fragile design. I travel alot, which is why I like the Kindle. I can download the Times on trips. But it really isn't designed to travel. I am very angry about the warranty issue and will also take my business elsewhere. The Iphone, while not a great reading device, is much sturdier and can now handle ebooks.