Instruct: Classify a given review into positive or negative sentiment.
Query: Received with many missing parts

I've only given the grill 1 star because of my frustration with receiving an incomplete product. I'll re-review once I receive the missing parts and actually grill on the thing. Somebody was asleep at the switch during packing because I'm missing both bags of hardware (screws, nuts, etc...), the grill top handle, the grill leg handle, all parts for the ignitor, the burner, and the grease cup and clip. I called the manufacturer's 800 number to get the missing pieces and they told me I should receive them in two days. We'll see... I'm a little worried at what I'll receive because the part numbers listed in my installation manual did not match the part numbers shown on the operators screen. It's probably just a substitution issue but I don't have a warm and fuzzy feeling. More to come...