Instruct: Classify the given Amazon review as either positive or negative.
Query: Mrs. Price

I am very disappointed in my product and I was told that I was being send an envelope to return it in over three weeks ago and I have not received it yet.My shuffle worked for one week and that's it, my computer will not recognize it and I can't charge it. The amber light stays on continously. I would not recommend the shuffle to anyone. I am very, very disapointed with it. And reading reviews on the internet I see that great number of customers are unhappy with this product.