Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Less than Sharp

From day 1 this unit couldn't manage to melt shortening. The microwave is a 90 pound weakling, and the convection performance is marginal ... a small roasting chicken wasn't browned, and not heated evenly. Had a GE that cost $75.00 last over 10 years, it would "boil" shortening in the time it took this over-sized toy to warm it. Poor customer service response. 60 miles total shuttling for repair work? Not a chance, it's going back to the dark hole it crawled out of. For the hard earned dollars of this American consumer ... poor workmanship, marginal design, lousy CS. Not worth the time, money, or inconvenience. Beware of global economic grifters.