Instruct: Classify a review into positive or negative sentiment.
Query: Rebate

The Motorola surfboard Modem is exactly what I ordered, however, the rebate promised to be a real hassle (Motorolas fault). They refused my rebate and required re-submission of proof that it was eligible for rebate. Now I must wait an additional 6-10 weeks. Perhaps Amazon could clarify this matter with Motorola.