Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Watch broke on Christmas morning...

I purchased the Alex Watch for my 8 year old daughter as a gift from Santa. The watch face has a small round purple piece that sits in the center of the wathch face where the small and long hands are positioned. This piece came loose and is floating around the watch and jamming the hands. So, the watch hands cannot move forward. Frustrating and useless, since I cannot return it.