Instruct: Classify a given review into positive or negative sentiment.
Query: Locks up my computer all the time!!!

This drive sucks. I paid (on sale at Staples) $115.00 And it has not worked well since the day I got it. It locks my computer up so bad, I cannot even shut it down!!! I have to hard power it down and as you know not shutting everything else down causes software problems... I have tried to find firmware upgrades for this drive and none can be found on internet. The front of the retail box (which I still have) brags about Toll Free Technical Support.... uh... so what... someone answers the phone, they don't speak good english and they can't help me. Last Pacific Digital Product I am ever going to buy. Stick with name brands... Plextor, Sony, both support their drives... even the older ones. Gee I am mad!!! I won't get fooled again!