Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Very displease with AMAZON and the package

Displeased with this entire transaction. First, the package was received with box seal labels already broken but NO SOFTWARE was opened. Second, package contains two study guides however, both books read exacly the same, almost word for word. Third I returned the package to AMAZON with a thorough explaination of the above and they would only refund $72 on a $144 purchase, 50%, even though no software had been opened. Upon finding this out, I promptly e-mailed them back with instruction to halt the refund and return my package, they ignored my request and did not respond back to my e-mail, they went ahead and processed the rediculous refund. I'll think twice before doing any more business with AMAZON.