Instruct: Classify the given Amazon review as either positive or negative.
Query: Back to Basics Egg-and-Muffin Toaster

I'm not sure what all the great reviews are about. I followed the instruction per the manual and the eggs weren't cooked. I added more water and cooked more and they still were not completely cooked for a sandwich. Also had trouble removing the egg from the egg holder using non-stick spray. I should've just stuck to a normal toaster. Large footprint was another negative. Boxed up and sent back.