Instruct: Classify the given review as either positive or negative.
Query: Excellent product but one sent had missing parts

I had purchased one of these earlier in the year and found it to be a good product, exfcept I still can't get CBS (channel 2). So, I bought one for my son, who also does not have cable. When he opened the box, parts were missing, and so we had to return it. The antenna had obviously been purchased and returned before, minus some of the parts. Amazon, you should check everything that has been returned to avoid this type of mess again.