Instruct: Classify the given review into positive or negative sentiment.
Query: not 18/10 stainless steel pan

I am really disappointed because I ordered this pan expecting it to be as described, but unfortunately it did not. I called the customer service and they offered my to give me back 20% or to give full refund, and because I am leaving within one month, I thought I won't have enough time to look for another one, besides, they told me if they are going to mail me another pan it will be the same so no benifit from returning it, anyway, I haven't used it, it look nice and the only reason to give it 2 star only is just becuse I felt so bad as they fooled me with this purchase.