Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Never buying this again!!!!

Worked great at first now 10 months later it is not brewing, called customer service they told me to leave unplugged for an hour the try again (did that still doesn't work) called back again this time she had an attitude (different girl) and told me to decalcify with water and vinegar and let sit for an hour and try it. Okay that didn't work so I called back again and was told by a much nicer gentleman that they will ship new unit but will cost me 10.00 plus I also have to pay to ship my old back. I am doing this because it is cheaper than buying a new maker but this will definitely be my last Cuisinart! Shiny metal and fancy buttons caught my attention I should have stuck to Bunn which I have used for 20 yrs and only had to buy 2 in 20 yrs.