Instruct: Classify a review as either positive or negative.
Query: Paper Jam Issues

Bought the printer four months ago and one night it would no longer feed the paper thru. Conacted Lexmark Customer Service and was given a whole long list of checks to do. I was still getting the Paper Jam error. Lexmark sent a new printer and it also gave the same paper jam error from the start. I bought a new USP cable and checked all connections, reloaded the software twice. Still the paper will not feed and the paper jam error shows up every time. Going out tonight and buying a Canon Printer. Doubt Lexmark will give a refund, so one printer will end up in the trash and the other retuned to Lexmark in Ohio.