Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: We were extremely disappointed in receiving the basketball because it was deflated. We had to call Spalding to receive a new one

We ordered a never deflated basketball and when it arrived to our home it was deflated. We were told that this is the way it comes. So, not only did we have to pay for the ball but also the shipping charges. We then called Spalding and explained what had happened with Amazon and they sent us a brand new basketball which WAS INFLATED, the way it supposed to have arrived.So, my review is that YOU DID EXTEMELY POORLY FOR THIS PURCHASE and it is a waste of our money.Claudine Laitman