Instruct: Classify a given Amazon review as either positive or negative.
Query: Nice.... if it worked!

Me and my brother got each one Z72 in xmas and we basically have the same problems.At first I was very excited about this little thing and got my life around it quite fast using it as organizer, as a book reader with Palm/Acrobat reader, and as a messenger used in conjunction with my phone.Then, problems started and it got slow, continously crashed and needed a complete reset. As mentioned in other reviews changing for a new one did not solve the problem and if you thing the technical services in the US are slow with 8-10 weeks, try it in other countries.The screen of this device is very very delicate. I say too much for stylus input. My Palm got its screen shattered with no reason and my brother's seems to be ok but no input with the stylus is posible. Meaning other 4 full months in not covered by warranty service awaiting for both palms.I asked to the people in service about the delay and they said there was a line of 200+ palms waiting to be fixedNot cool