Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Surprisehim is a plague

Surprisehim is a deceitful company. When I ordered this item it showed as the squeem with a vest attached, but unknown to me the code it assigned as for the item without the vest. When I tried to contact the company they said that that wasn't their problem, as far as they were concerned they sent the correct item. They would not exchange it either without the restocking fee. When I agree to the restocking fee and sent the item back it was returned to me because of an incorrect address. I rechecking the mailing address that the company gave when it sent this item and the one that I returned to was the same. This company is unwilling to work with customers in a fair manner and should be blocked from doing business with Amazon or anyone else. I've feel I've been robbed and cheated by a bunch of thieves. I was sold an item through trickery and they refuse to make it right.