Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Nice little recorder but...

While the recorder itself is nice, I'm unable to upload the recordings to my Win XP computer. I tried connecting the recorder to the USB port as suggested; I've tried loading the software first. Neither approach works. I keep getting the message "A service instillation section in the INF is invalid." Absolutely NO HELP on manufacturer's site.The only reason I bought this was so I could upload recordings. If I just wanted to record, I could have bought a much cheaper recorder.