Instruct: Classify the given review into positive or negative sentiment.
Query: Paper jams plastic part falls off

This was a great printer, I used it for many greeting cards. When I put in the regular good quality paper, it would jam. If you fed it a sheet at a time, it was fine. I was printing about 20 sheets, on the 3rd sheet, it jammed and I couldn't remove the paper. After taking the back off, it still did not want to come out. Finally it did, but a small piece of plastic came out to. Doesn't look broken off, but paper will not come out evenly. I was told they couldn't do anything about it.