Instruct: Classify a given review as either positive or negative.
Query: Arrived with missing and broken pieces!!!

I thought I was getting a good deal... Guess you get what you pay for. The box arrived with holes in it and looked like it had been drug behind the mail truck for hours. I opened it to find all the bolts and small parts just tossed in on the bottom. Washers, nuts, bolts.... just rolling around. Some had managed to get stuck inside the flywheel of the machine and took a good amount of shaking and finagling to get them out. So it was no surprise that a few washers and nuts were missing. My boyfriend had to go to Lowes to get the missing pieces. The instructions were very hard to understand and it took me almost 3 hours to put together. The knob that adjusts the seat was broken into 4 pieces. So I have to be careful when turning it not to slice my hand open. And even though it was packeged with a little styrofoam, there were big huge scratches and marks all over the main frame of the machine. I def got what I paid for... A big fat headache!