Instruct: Classify a given Amazon review as either positive or negative.
Query: Be ready to take your chances

I've bought a guitar stand and a mic stand from OnStage, and they have served me well. From the knobs to the legs, this stand is simple and reliable. The assembly was easy. Nice product. The only issue was that one of the top tubes of the z leg was warped, and so the 2nd tier couldn't fit in. It was an obvious defect that even my untrained eye noticed as soon as I took it out of the box. Shouldn't they check the parts before shipping them out? I wrote them a polite e-mail describing the problem two weeks ago, and I'm still waiting for a reply. I can't buy a replacement leg anywhere, so my 2nd tier isn't worth jack squat. This company doesn't have its act together. I'm not buying their products anymore. If you buy a stand from them, be ready to take your chances.