Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Too many characters

I've only read 2 of his books but I found both are so aggravating I doubt I'll read another. The stories are so complex you don't even get to know the characters, much less care about them. The secondary characters seem to consist of politicians/law enforcement types only concerned with keeping their jobs, which is a large focus of each book, and incredibly tedious. His sentence structure is cumbersome and irritating to read, even awkward at times. I don't understand the appeal-