Instruct: Classify a given review into positive or negative sentiment.
Query: Great product, terrible screws

This is the second Andis hairdryer I've had of this type. The first one lasted six years and I used it almost every day, then it eventually started to overheat and would turn itself off almost immediately after turning it on. It is outstanding and that's why I bought another one. I personally like the light on it because it makes a great night light in the bathroom. However, there is one problem and that is the reason I'm giving it four stars instead of five. The screws that are used to attach this hair dryer to the plate that goes on the wall have a Phillips head that does not match American Phillips screwdrivers. I was very lucky to have ONE special screwdriver that worked. Why I didn't remember this problem from the first Andis hair dryer I don't know. I think they should include American head Phillips screws when sending it to an address in the United States.