Instruct: Classify a review into positive or negative sentiment.
Query: Incompatible junk

Bought the streetfinder / Navman e series for laptop combo only to find you have to be online to plan a trip. So bought this streetfinder / tripmaker package. Now I can plan a trip but the tripmaker software doesn't recognize the gps and you can't use the map in streetfinder which does recognize the gps. Called tech support and was basically told they know all about it, are just as frustrated as me but can't get any answers on future upgrades from anyone internally. In fact he sounded absolutely unhappy with the number of calls he has to take and have no answer for. Lousy products with on upgrades in sight.