Instruct: Classify a review into positive or negative sentiment.
Query: systemax does not honor warranty

I bought a Systemax laptop. Although I treated it with the utmost care, a crack appeared in the hinge and got worse. When I sent it in, they said it was abused and that they would not honor the warranty. Please be aware that no matter if its a mannufacturing defect, Systemax can and will say it was your fault and charge you for repairs.