Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: broke the first time it was used

l sent pictures and wrote to you and the sellor--l could not use the slide in the 30 days the warranity was good becasue it was winter and it was for an outdoor pool-after it is blown up there were rips on the steps where you climb up.l gave it as a gift to my little grandson who was heartbroken after it took a long time to blow up..returning this hugh half blown up slide what has been sitting in their side yard since may will be very hard--l just feel l am being treated unfaily beause l am a senior citizen and they want me to go away..amazon didn't help me at all l will never use them again l will stay with ebay