Instruct: Classify the given review as either positive or negative.
Query: No merchandise received

I ordered this video from Videos For Less through Amazon.com, paid for it in full but have never received anything. I haven't even gotten a response from either Amazon or Videos for Less about my DVD, or even a refund of my money. Needless to say I am very disappointed with the lack of service from both entities & most likely will never order from either one again.Indiana Jones and the Kingdom of the Crystal Skull (Single Disc)