Instruct: Classify the given review as either positive or negative.
Query: RIP-OFF!!!!!

I feel as if I've been robbed! The product jams constantly, causing me to have to scoop out the problem. Also, the rake mechanism is jerky, and at times, it literally shoots the s*** out onto the bathroom floor. And if your cat's stools are not firm, they stick in the rake. So you have to take the top of the unit off, turn it upside down, and clean it with a wet cloth. YUCK! Unless you buy the additional privacy tent, odors are just as bad as with an ordinary box. The only plus is that my cats get a kick out of watching it run.