Instruct: Classify a given review into positive or negative sentiment.
Query: Great PDA....when it's not crashing.

Eager to use windows (I'm not a Palm OS fan) & buy a unit I could "grow" into I bought my first iPAQ 1945 in Sept 2003. Worked great & I loved it! Until it died (completely unresponsive) Jan 2004. Thankfully I bought an extended warranty from Best Buy, so I was able to walk in & exchange it because HP sent my mail-in box to the wrong state... Now, four weeks later, it hard reset. I gave it benefit of the doubt, and 2 days later, it wouldn't stop hard resetting.I took care of pocket pc (esp having already exchanged it once!), kept it in a hard case, & by no means overused it (I never used it's full capacity in fact). Having read the other consumer reviews, & exchanged the product twice, I suspect there is a fatal desing/structural flaw with this unit. I hope to exchange mine for a different product. Be forewarned - if you are going to gamble on this model, make sure you buy a nice extended warranty to go with it!!