Instruct: Classify the given Amazon review as either positive or negative.
Query: Never worked, No service

I bought one of these 2.2 liter units online a couple of years ago. I paid something over $100. It never worked. Never. When I tried to get warranty service for the thing, I was told that because I bought it online that I was not exactly the original purchaser. Translate to "Sorry Charlie", no service for you. YOU are SOL. I got this thing out again today, and tried it again. Still doesn't work. If you have had similar problems, and were able to fix them, Please let me know.