Instruct: Classify a review as either positive or negative.
Query: Horrible company

Absolutely miserable customer service. Before you order this product ask them if you can get a parts list with it and see what they say. I can't get anyone near me to work on this (brand new) item due to the reputation of these Chinese made products and when I call, the people at Powersportsmax can't even tell me what part numbers I need when I tell them the model # I have. I've had it for 4 months now and it just broke down for the 3rd time and I'm done with it. This company is the worst I've ever dealt with. I recommend before buying that you call and feel out the customer service as if you already own it and see what they will be like when dealing with them in the future.