Instruct: Classify a review as either positive or negative.
Query: Poor product quality

I bought the T6 along with a GPS pod, and when I received the watch, the HR monitor would not work, other than a couple transient "blips" over a number of attempts. The GPS function seemed to work well, and I liked the interface so I returned the faulty watch and requested a replacement instead of a refund. I had a similar problem with the second watch as well, except this one would never register below ~120 bpm. After several calls back and forth seeking a resolution with Suunto USA, I have given up on the product and the company. If you can't ensure the primary function of your product works consistently out of the box, I don't have much hope for the long term quality of the product. A very disappointing experience.