Instruct: Classify a given Amazon review as either positive or negative.
Query: The bastard child of Iomega

I purchased this MP3 player for my girlfriend to use when snowboarding, and we have had nothing but problems with it. The firmware is buggy, and tech support is non-existent! Iomega has stopped production on this device, and I'm not sure if they plan to continue to support it. If you really want to know about it, check out iomega.com's tech support section for this device... it will be a real eye opener to anyone planning on buying it. It's a great idea, but dosn't live up to what it could have beem.