Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Falls apart

Buyer Beware! Within 5 months of normal use, there is a hole in the interior that makes the internal zipper pocket unusable (nothing small stays inside), and the carrying strap has nearly ripped off. When I contacted Eddie Bauer, they said that they do not guarantee or provide a warranty on any of their products, and I was welcome to buy a different model instead. No apology at all.I love the design (sling), but if you want this type of bag, I would go for a sturdy sling bag designed for laptops or other heavy and hard-wearing use rather than this poorly constructed model. Very disappointed in the bag and Eddie Bauer. I'll never buy another of their bags again.