Instruct: Classify a given review as either positive or negative.
Query: Too hard, too high

I should have listened to other reviewers. This pillow has no give at all. So when it says it's four inches high, that's where your head will be. It is what it says it is, but I don't see how this is good for people with neck problems. I bought it hoping to replace a very similar pillow I bought years ago at a medical store. My old one--also eggcrate foam--is the same height but soft enough that your spine/neck stays straight when laying down.This pillow is unusable for me.