Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Lousy activation.

I've bought this product for quite a few years and used it without problems until now.For 2002 returns the product must be activated. This was simple enough via the Internet. I did this about 4 weeks back and left the program until yesterday. To my dismay on attempting to use TurboTax recently I found that it was no longer activated. My attempt to come up with an active version using a disk image was unsuccessful. Luckily I hadn't entered any data.C-dilla is the activation program used and it is not removed by uninstalling Turbotax....Unfortunately I didn't save my receipt so no refund.Goodbye Turbotax, hello TaxCut.