Instruct: Classify a given review as either positive or negative.
Query: I'd love it if I could get it to work...

After several months of contact with Tech Support, I've given up trying to get this to work. I've been able to read email just fine, but sending hasn't worked. Tech support folks promised repeatedly to send me a debugging program so we could identify the problem; unfortunately, they couldn't find a version of the debugging program they could send to me (and I had to keep contacting them to remind them to try). One guy, Alan, was able to send me their new beta versions...unfortunately I couldn't get these to work either...My advice if you buy it...try to get it set up immediately and if it doesn't work, don't count on Tech support to help you out...return it instead. If it does work for you, then congrats..because it looks like a very useful program.