Instruct: Classify a given Amazon review as either positive or negative.
Query: Disappointed with this Very Hard to Use MP3 Player

After using a 20 MB RIO that died on me (hard disk failure after 5 months) I decided to purhase the iRiver iHO140 becuase the hardware sounded top notch. While I agree that this is a very solid player it's been quite difficult and very frustrating.I have not been able to get Playlists to work and I've also noticed that none of the On Line songs I purchase will work on this unit. When I sent an e-mail to tech support asking if the iHP-140 will sync with Windows Media Player They took 1 week to return an answer and they said this player doesn't currently Sync and they don't forsee it working this way anytime in the future. So basically if you buy music on line DON'T purhcase this player. I should have bought an IPod.