Instruct: Classify a given review as either positive or negative.
Query: Absolute Nightmare

This is without a doubt, the worst purchase I've ever made. Since I was only going to say what everyone else has said, I'll cut right to the chase....DON'T BUY THIS PRODUCT!!! Spend your money on something else...even if it's bellybutton lint...it would still be worth more than this product. Customer service is nonexistent and the software is full of bugs. I would actually pay more for a product if I know it works and customer service is accessible. This is the second time I've had a problem with a Roxio product, and you can be sure I'll never buy from them again!!!