Instruct: Classify the given review into positive or negative sentiment.
Query: after updating cyberlink powerdvd 12 it plays

The 3D versions crashes at the end of every single chapter. I can reload the movie and start where I left off and the movie continues normally...until the next chapter that is. I have 10 other 3D movies, none with this problem. I updated the blu-ray player firmware but that didnt help. I guess I'll call Fox customer support as exchanging the disk with the store doesn't guarantee I'll get a functional version. real bummer.======================update: many thanks to those that responded to my crashing problems, I found the issue was with the cyberlink powerdvd 12 software, after updating it i was able to view this movie CRASH FREE. Thank you to ravan and readteacher for their input, always appreciated. those with cyberlink, check their forums and you'll find where to grab the newest update to the software.