Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: excellent idea - poor execution

The main bar of the hitch hand is heavy steel, fitting into a 2" receiver and with a socket welded to the other end. This socket receives a lighter guage steel T-bar into which go the side extensions. Unfortunately, the socket on the one I received was not welded straight - it was off enough that the T-bar, when attached, was off from level nearly 1 inch over its approx. 3' length. In addition, there were no instructions (assembly is intuitive enough, though), and the very torn cardboard packaging was inadequate for such a heavy item. The one I received new was scratched up and rusted in places. There is barely enough height adjustment to reach the bed height of a 2001 Chevy 1500 Z-71(not HD). This one gets returned.