Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Terrible voice quality and range

I really liked this phone before I purchased it and during setup. The only minor complain is that the screen doesn't light up when you have a call coming in on call waiting, so you can't see who is calling when it is dark. Now for the major complaints. First, the voice clarity is horrible. There is some static, but worse is the garbling or interference which causes missed syllables. It sounds like the connection is cutting in and out while you're talking. I tried moving the phone around the house but nothing improves this. Second major problem is the range. My old 900mhz and 2.4mhz phones I had allowed me to walk halfway down my block and get reception. I can't even make it to the end of my yard with this phone. This phone is definitely lacking in the two most important areas. It is definitely going back to the store.