Instruct: Classify the given review into positive or negative sentiment.
Query: Disappointed in customer service

I knew .01 for this steamer was too good to be true. I quickly placed my order because there was only "1" left . Gladly paid the 14.95 for shipping and handling. The order was successful I couldn't wait to receive it . Just received an emai that my order was cancelled because they made a mistake. Correct me if I'm wrong but doesn't retailers have to honor whatever price the post? If they post for 99.00 is it ok to up the price after an order is placed.Just disappointed that they didnt take hit on this one.