Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Batteries not included

I just received my Panasonic BH-941P Ice Cream Maker and was real excited about using it but no batteries was included. After 2 hours going from one dept. to another I still have no answers. I do not want to go to the store and buy when they were suppose to be included....so no ice cream for me.