Instruct: Classify a given review as either positive or negative.
Query: Bad rebate business

I bought Previcox and sent in for $15 rebate and was sent a letter of refusal from Merial. This is the second time this has happened. I will never buy Merial products again. I'm sure it is more trouble to send a refusal letter than to just send a check. When I called their help number the line went staticy and I was hung up on. Terrible customer service.The Merck/Merial Manual for Pet Health: The complete pet health resource for your dog, cat, horse or other pets - in everyday language. [[ASIN:B004NHP2VI Frontline PLUS Flea & Tick Treatment