Instruct: Classify a review as either positive or negative.
Query: Shopping for an unreliable modem?

You found it!.I bought this modem about one year ago mostly because it worked under Linux,the modem worked properly for 2 months and then suddenly quit working,all i got was a "NO DIAL TONE" error,of course i did check all the connections but still no luck.Again about 2 weeks ago i installed it on my new home built computer running Windows XP and it worked flawlessly for an hour and then i get disconnected,now when i tried to log on to my ISP i get the NO DIAL TONE error again every time(again my phone line and cable connections are OK.).The USR.COM web site offers no help,they do not even have a driver for Windows XP available yet(Sept./2002!),so i went to Best Buy and bought this [$$$]Diamond SupraMax PCI Winmodem and i am back on the net again,my connection speed seems a bit slower(44.0 Kbps) but for a cheap Winmodem is OK.My advice(based on my own experience): stay away from U.S.Robotics,Best Data and Creative modems regardless their prices.Good luck.