Instruct: Classify a given Amazon review as either positive or negative.
Query: Five years and still going strong

I have been extremely happy with not only the look of this toaster oven, but also its function. Yes, the temperature settings were a little confusing, but reading the manual helped and now it's second nature to use.We do everything from broil burgers to toast; we use this more than 5 times a week.I'm honestly surprised to see so many people having trouble with them breaking down! I have never needed to jiggle the timer. We do keep it very clean; I empty the crumb tray once a week and wipe the glass. I've found it to be extremely reliable and after 5 years of regular use the knobs are all still tight.Also, I actually like the loud ticking, as typically we put the burgers in and then sit down in the living room and chat while they are cooking; the volume of the ticking and the bell is a great long-distance alert.