Instruct: Classify the given Amazon review as either positive or negative.
Query: Arrived Broken - TWICE

Although I've seen this product in stores and it seems very nice, ordering it from Amazon is a mistake. There is not enough padding inside the set's box to withstand being shipped, and Amazon only put a few pieces of air padding on 2 sides of the box. After filing a complaint and sending the set back, my replacement set arrived with even less padding and even more shattered pieces. Spend a little more and buy it locally to avoid this hassle.