Instruct: Classify a given review into positive or negative sentiment.
Query: Not so happy with purchase or service

My order took way longer to get to me than I expected and longer than any order I have placed with Amazon previously. The shoes themselves run small and I didn't have enough time to break them in before the event for which I ordered them. They are more pointy than I expected, the pictures don't really reflect how long the toe is. I still haven't even worn them and regret having ordered them.