Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Hated it

Had it for 3 years and never liked it. It never toasted even and one side always burned everything. It feels clunky, didn't pop toast up far enough, and the only way to cancel toasting (like if it was burning something) was to unplug it. Recently got a Hamilton Beach, costs $15 less than this toaster, and it works beautifully.