Instruct: Classify an Amazon review into positive or negative sentiment.
Query: I love this parfum, however I didnt receive what I ordered the seller substituted the item

I truly enjoy this parfum, I have purchased this item many times through Amazon.com until now the product has always been what I have ordered until this current order. The seller "Pretty Princess" DID NOT SEND what I ordered, they subsistuted my order without informing me of the change, they are unavailable for emails and never responded to my repeated requests for a review of my order so I could receive what I ordered. Amazon issued a credit to me and I am very happy with this. This is an outstanding product and will be ordering it again but not from this seller.