Instruct: Classify a review as either positive or negative.
Query: worst software I ever purchased

Over 75% of people trying to install this software have major problems, it has taken people weeks to get it to install. Once installed it is full of bugs in every part of the program. Franklin Covey Technical support is very poor and they charge you for it. Franklin Covey does not care about its customers. This software release is the worst yet for a company with a repretation for very poor software.