Instruct: Classify a given review as either positive or negative.
Query: Really bad service, watch nice

since i got the watch is being slowing down (loose like an hour every day), i tough it was me (the watch works with your movement) that i wasn't using it enough, finally i contact the seller and they ask me to pay for shipment (fine) PLUS 20 dlls to get it shipped back!!!!!!!!!, they receive it 11 days ago (i have the confirmation) and no word from them!!i like the watch, but the seller is not committed to the costumer.update: i just got this answer..."According to our system we have not yet received your watch for repair. Can you please provide us with the tracking number you used to send the watch back to us? This will help in locating your package."thanks god i paid delivery confirmation..