Instruct: Classify the given review as either positive or negative.
Query: No macintosh support

We received "Elmo Knows Your Name" as a gift for our son and were disappointed with its poor computer support. For a mainstream toy that will be purchased in high volume, there is no excuse that "Elmo Knows Your Name" does not have support for any Macintosh computers whatsoever. There are several usb compatible file system formats which work both on Windows XP and on MacOS X, but Fisher Price chose an exclusive solution. The software included made no attempt to support Macintosh computers in any way.