Instruct: Classify a given review into positive or negative sentiment.
Query: disappointed

Well, if you buy it I hope you'll have better luck.. the feature presentation had a audio mastering problem that I thought was going to blow out my speakers.. and just about my ears. The problem was when I requested a replacement it had the exact same problem... Here's the rub. I asked for help from customer service as I really wanted this movie and received zero responce. Amazon always takes care of the monetary end of the problem but never seems to go the extra mile when needed.