Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: the Canon color cartridge won,t work

When I inserted the color cartridge into my printer, my computer/printer didn't recognize it.IT was only when I re-inserted the old cartridge that I was able to make a print (thankfully it was a blk. and white print that I needed )I only hope that it is going to be easy to return.I guess things like this can happen with any product.