Instruct: Classify a given review as either positive or negative.
Query: Not as easy to use as advertised

I purchased this in order to try on-line postage/stamps. Their claim is an "easy one step set-up." It is far from that. When called for assistance, Dymo points fingers a the postage company and the postage company points fingers at Dymo for the inability of the equipment to work. No one will help with the problem so I have a Twin Turbo paper weight.