Instruct: Classify an Amazon review into positive or negative sentiment.
Query: the clock ticked me off

I so looked forward to receiving the eiffel tower clock and when it came ... very promply I might add, I was disappointed that the vertical trim under the round clock area was crooked and couldn't be straightened. A battery was not included and several days later and after throwing away the packaging, I purchased a AAA battery to only discover that something inside the clock was loose and moving around so when I installed the battery, of course it didn't work. As I mentioned, I threw away the packaging so I assume I can't return it. I learned that lesson the hard way!