Instruct: Classify the given review as either positive or negative.
Query: Great - but check the faceplate!

My husband bought this for me while I was still in the hospital with my daughter (born 5 weeks early) I was so excited to try it out once I got home since she was having problems latching on and I wanted to make sure that my milk came in.I tried using it and after 4 attempts of pumping for at least 20 minutes each time, I couldn't understand how everyone loved it since the suction was horrible and I may as well have been hand-expressing!It took another month of this sitting in a corner and me renting a Lactina before I read somewhere to try re-seating the faceplate. It works just as well as the Lactina now.Boy did I feel foolish for not checking that first!I LOVE the backpack and how everything fits really well in it.The bottles and the cooler pack that come with it have been wonderful and I HIGHLY recommend it to anyone!