Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: A nightmare

The software for this scanner is a joke. Tech support is no help. Our computer now automatically connects to our ISP (AOL) everytime it is turned on. We still can't send a scanned image as e-mail. The manuals that come with the scanner are pathetic and offer virtually no help. We are returning this scanner and will look at HP scanners. Don't waste your time with this one.