Instruct: Classify the given Amazon review as either positive or negative.
Query: Buyer Beware!!!!!!

This is a great sounding player with a lot of features that I really like. Unfortunately, I rarily get to enjoy them because the unit has so many problems. Pray you never get the exclamation folder. If you don't know what I'm talking about, consider yourself lucky. After multiple calls to the help center, downloading the latest updater software (two updates so far) that the help center said would fix my problem and all the bugs these units have, and searching the support site for advice from others that may have had this problem, I've given up and am sending it back to Apple. If you get the Nano, make sure you also get the Apple extended warranty.