Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: My rating is not about the movey, it is about Amazon

I am and American teaching college in Vietnam. I first tried to order this product on my Kindle. I was unable to do this. So I ordered it through Amazon on my laptop. I succeeded in ordering it, but could not transfer it to my Kindle. So I tried to watch it on my laptop. It was impossible to watch. It timed out, and if I paused it, it started again from the beginning. After an hour without success, I gave up.Fortunately, Amazon eventually refunded my fee.