Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Provides soothing relief.

This product product provides soothing relief to my chronic aching neck. The moist heat is wonderful, and it fits my neck perfectly(I have a 20" neck). My only complaint is that I wish it stayed warmer longer. It provides me with enough heat for approximately 30 minutes. Don't place it in the microwave too long or the beads will burn through the fabric, and then it is ruined. I know, because that is how I ruined the first one I owned. If you decide to reheat after the initial treatment, don't keep it in the microwave nearly as long as the first time.