Instruct: Classify a review into positive or negative sentiment.
Query: Cord Defect

I ordered this product from Amazon. When I unpacked it I discovered the length of the cord going into one ear was 6 inches while the cord going into the other was 14 inches. A clear product defect. I have sent an e-mail to Amazon and the vendor asking for a replacement, but have not heard from either. My recomendation is select another brand, unless you like to have two different size cords.....da