Instruct: Classify a given review as either positive or negative.
Query: Disappointed

I received a Sunbeam Hot Shot as a wedding gift 21 years ago and have used one since. It gets used everyday approx 4-5 times. I have replaced my original one, maybe once or twice in the course of 21 years and have been very happy with the product.My current one is approx 10 years old and is starting to take longer to boil water so I ordered one of these. The first time I filled it up with water all the water came pouring out of it. The spring that closes off the water from coming out isn't working properly. I can push it down but it doesn't stay down. The cup area (top to bottom) seems to be a bit smaller as well. Needless to say, I just returned it and plan on picking up some other brand's water heater that I can return to a store if necessary vs. being charged postage and tracking to send the item back.