Instruct: Classify a given Amazon review as either positive or negative.
Query: Terrible Design

This dispenser has three things wrong with it: first and worst, the body of the dispenser is made in two parts and the bottom part, with even a small bump, falls off and all the soap spills out. This has happened endlessly with both of the dispensers we bought. Second, the soap shoots out horizontally, not down as one would expect. So until you get used to placing your hand in front of, rather than under, the spout, you get soap all over your clothes. This is especially disconcerting when you have guests, who invariably exit the bathroom with a wet streak down their pants. Finally, the cap sticks in the down position. We would never buy this product again.