Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Tape entangling problem

I bought this one and after just a month of use ran into the famous tape getting stuck problem. Amazon was courteous to take it back. This does have some high end features, but these are of no use if there is problem with the basics. Too often companies get swayed by offering features when the base has problems. I was using TDK high quality tapes, so tape quality was not a issue.