Instruct: Classify a given review as either positive or negative.
Query: Sensitive handsets

My cordless handsets (four in all) started to make clicking sounds about one year after purchase and when I called the service I was told that these phones are very "sensitive" and if the handsets are dropped shielding could separate and phone could pick up interference. I am really surprised to hear this. I am sure all of us have had a handset slip from our hands at one time. I would have expected a cordless handset designed to be less "sensitive" to drops - bad engineering. There is no option to fix the handset if you are out of warranty. I was recommended to purchase new handsets which will break down within a year again. Unfortunately, there is no alternative 2-line cordless system with similar features. When working it is a very good system but I am not happy with the life expectancy for the price.