Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Doesn't work and MS doesn't care

Was upset to see all the bad reviews after buying in the store. Anyways, decided to install the program right away and test it out to make sure all was working well. GladI looked at the other reviews. Turns out I can not even get the program to run on my computer, something is very wrong with it. Even uninstalled & reinstalled to make sure.As the other reviewers stated, Microsoft is no help and has absolutely no customer support for this product. IT's going back to the store...