Instruct: Classify an Amazon review as either positive or negative.
Query: Doesn't work, have to get a replacement

I ordered the 9611 base which seems to work well. However this transmitter doesn't work at all. The base never received a signal no matter how many times I tried or new batteries I used. The transmitter that came with the base worked right away. From the looks of it, the inventory may be older than the transmitter that came with the 9611. Now I have to go through the hassle of getting a replacement. Hopefully that one will work!