Instruct: Classify a given Amazon review as either positive or negative.
Query: Hard to play

While I have several Reel Deal slots/casino games, this is the worst one to play. It takes forever to launch. And during play of the game Triple Play, the game freezes up during play. You then have to exit game, and forfeit any monies won. Customer services is a joke. I've emailed them regarding my problems, and have received no response at all. This game is a waste of money.