Instruct: Classify an Amazon review into positive or negative sentiment.
Query: ETYMOTICS HF2 ARE MUCH BETTER

I WAS A SHURE FAN, HAD BOUGHT THREE DIFFERENT ONES AND I LOVED THEM BUT FOUND A DEFECT WITH THE RUBBER COVERING THE WIRES...SENT THEM TO SURE JUST SHOWING THE DEFFECT, AND THEY SENT ME A BILL INSTEAD OF A THANK YOU NOTE...HAD BOUGHT ANOTHER PAIR WHICH I RETURNED, AND THEN THROUGH REVIEWS FOUND THE ETYMOTICS...AND WOW...I LOVE THEM A LOT MORE...SHURE JUST LOST A CUSTOMER...CHECK OUT THE ETYMOTICS HF2YOU CAN EVEN HAVE CUSTOM FITTED EARBUDS ...AMAZING