Instruct: Classify an Amazon review as either positive or negative.
Query: Buy With Caution, Don't Expect To Use More Than 1 Year

Before buying my Zen Touch I read some mixed reviews about the Zen Touch on Amazon. I purchased it anyway thinking that the problems described would not happen to me. I've had my player for 18 months and I am very, very disappointed. Not only does it freeze up with great regularity, but now the scrolling touch pad has completely broken, rendering the player useless. Go onto Creative's website discussion forum and you will see that the touch pad malfunction and other problems are alarmingly common.Think very hard before you buy this. I wish I had spent my money on an I-Pod.