Instruct: Classify the given review as either positive or negative.
Query: The product was defective, the brush and light did not work from day 1. The repair shop took 11 months and still did not work!

The product was defective, the brush and light additional part did not work from day 1. The repair shop covered under the warranty took 11 months to "fixed" awaiting for the part to be ship and still did not work! It vacuums ok but not as it should. The bags are not cheap. What a shame!Electrolux Oxygen Canister Vacuum Cleaner, EL6988EZX