Instruct: Classify an Amazon review as either positive or negative.
Query: Worst purchase ever

Normally things I purchase, have no problem. This item is now being used to heat water when company comes over for tea. Has to be the worse item to make coffee yet.Always purchase the whole beans and grind the coffee myself, this item just never got the coffee's true wonderful flavor. Perhaps because it was a refurbished item, but I just think Hamilton Beach needs to improve this item big time.