Instruct: Classify the given Amazon review as either positive or negative.
Query: VERY DISATFIED WITH THIS ITEM

I bought this item Dec.2004. It was used only for making toast, and on April 10th, 2006 the upper heating elemte stopped working so I got intouch with the George Foreman 8 in 1 Toaster Oven/Brolier Model No.GRV660???? But they said I could not buy this part. VERY, VERYTHANK * GOD BLESS,Wanda