Instruct: Classify an Amazon review as either positive or negative.
Query: bad phone

This phone has great features and all but I don't know if it's amazon phones or what. Within 20 days from getting this phone the front screen went blank on us. So we got a replacement. three weeks after that, the large front screen went blank and the keypad did not work. So we called and got our last replacement from amazon, u can only exchange three times. I ask the guy and he said all the phones are brand new. Well we don't abuse our phone at all. We use it just to call home when one of us are out. Never dropped it or anything. It just dies on u. Well the third replacement after a month went blank on us and the keypad don't work. So know we are stuck with a nonworking phone. So becareful when you order this phone.