Instruct: Classify the given review as either positive or negative.
Query: LID SENSOR MALFUNCTION!!

It worked great for a few weeks. After that I experienced the same problem that many others here have. The lid stays open. When the close button is pressed, the lid closes and opens back again after a second for no reason. And it simply stays open even if there's nothing around it. Changing batteries didn't help. I closed it and shut it off for a day. Then it worked well for an hour or so before malfunctioning again.I'll be calling their customer service and will update this review. If their service sucks this wouldn' be a product worth buying no matter how fancy it is.Some reviews mention about their customer service giving a damn! If I experience that I'll make videos of the malfunctioning trash can and post it on YouTube.