Instruct: Classify a given review as either positive or negative.
Query: I agree it's a racket!

The product works just great. But the fact that I have to buy TWO connectors to get from my Palm to my iMac is ridiculous. I'm sure it makes sense to the inventory control people, but it is definitely not looking from the customer's perspective. My vote says -- make a cradle and a cable with USB connectors!