Instruct: Classify a review as either positive or negative.
Query: Do not upgrade if you have version 9

I had version 9 which I found stable and very helpful. I fell for Nuance claims Paperport 11 Professional had better indexing and other better features. Very big mistake. This is awful awful software. The indexing doesn't work, what others say about it crashing constantly is correct. The PDFs created somehow are hard to read. This software is a joke. No patches on the horizon. It must be because of Nuance buying the software. If you have a Pre-Nuance version 9, by all means stick with that. The people who wrote reviews praising this software must be out of their minds.