Instruct: Classify an Amazon review as either positive or negative.
Query: bad product, bad service, please don't waste your time and money!

this is a bad product at best. i have successfully and happily used a creative webcam in the past, but this one is beyond disappointing. i bought it for my 17 inch toshiba satellite notebook and after a couple of sketchy hangups i got the drivers installed. but upon connecting the camera, all i ever could get was a "usb device not recognised" error message. i went through all the hoops i could think of (and then some) but it didn't change a thing.then a google took me straight to creative technologies OWN website message boards and i found out i was not by any means the only one experiencing this frustrating situation. not only would i warn people away from this product, a previously contented creative webcam user will NEVER buy from them again.please save yourself time, frustration, and money -- buy a different notebook camera!