Instruct: Classify a given review as either positive or negative.
Query: Don't buy from amazon

I just bought the Palm TX from Amazon on 7/22 and got it on 7/25. The first time I turned it on to use, the screen was totally messed up. No matter how many times I tried to to hard or soft reset it the screen would not work. I'm returning this to Amazon for a refund. Apparently this has been a major problem buying from Amazon. I recommend buying from a different retailer for this specific product.