Instruct: Classify an Amazon review into positive or negative sentiment.
Query: KidCo Hearth Gate

We are on our second Hearth Gate this year. The plastic pieces that are supposed to swivel when you open the gate don't swivel like they are supposed to and it snaps! It is a great gate, it keeps the kids away from our wood burning stove and it looks attractive given the purpose but for the price, I would have expected better quality. I am going to call the company to see if this part can be replaced or else I will have to make another return. I would give up at this point but I don't know of another hearth gate.