Instruct: Classify a given review as either positive or negative.
Query: WILL NOT EJECT or TURN OFF!

We bought this a few years ago, but have hardly ever used it. So the problem is not because it's wearing out, or because of abuse.It stopped ejecting this last year. It won't turn off either. Sometimes it indicates a DVD, sometimes not. Pressing eject generally starts the DVD if it does anything.I just called the customer service number on the DVD player, and the recording says that Sanyo is 'in the process' of discontinuing (or has already done so, since I didn't get a live person)their customer phone service for audio, dvd players and something else that I didn't catch. No luck there.I would definitely not recommend Sanyo products at this point. A quick search on the internet also indicated several similar problems with this model.