Instruct: Classify a given review as either positive or negative.
Query: Started out amazing, but not anymore

When I first bought this printer, I was amazed with the quality of the prints. I am an amateur photographer on the side, and was using this printer for my little business. My customers were thrilled, and so was I!Then, 3 months later, the quality of the prints started to deteriorate, and I could see horizontal bands in every picture. Canon had me drive an hour and a half to a repair shop, which I did. A full month later, still no word on what was going on. Turns out, they never figured out what was causing the problem. So Canon sent me a refurbished printer. Well, 3 months later again, same problem.Doesn't matter how much I clean the heads, etc., the bands are still there!Now, I'd just like to send the dang thing back and get a refund!!I have lost so many jobs and customers because of this printer. I wish I'd never bought it.