Instruct: Classify a review as either positive or negative.
Query: Thanks Mr. Jobs

It lasted 3 months. I've NEVER dropped it. It doesn't have any viruses. My computer has no viruses. I've restored it 20 times and it wont add or delete new songs. The apple people won't listen to me because i don't have a warranty. After reading many forums about my problem, every thread ends with people telling the OP he needs to buy a new ipod. I'm not inexperienced with computers so I know what I'm talking about when i say that I've tried everything. I should have bought a Zune.UPDATE:Hey guys, got an update.I drove 2 hours to an Apple store and they replaced my iPod that day for free.So, I don't know if that works for everyone. The people working there were very nice.I still think the ipods are buggy, but if the personal service is this good everywhere, then maybe it's worth it.