Instruct: Classify the given review as either positive or negative.
Query: Broken Kindle

My Kindle broke only after two months (normal use). I get this thick bar across my screen, and does not change or refresh, no matter what I do. The text now is unreadable. As I check Amazon's site, it only says contact the manufacturer, but gives no contact information for them. Whether I recommend this to anyone else depends on how Amazon responds... Stay tuned...