Instruct: Classify an Amazon review as either positive or negative.
Query: faulty merchandise

I hooked up my new Sony CDP-CD375 5-CD changer only to find out that the tray had a mind of it's own. After loading the first CD the tray kept retracting and ejecting without stopping all on it's own. Sony had me ship it back to their repair center in Texas and did replace the CD changer with one that worked but I was stuck with the postage. I wish someone would test their products before sending them out. I should receive a check from Sony or Amazon for the hours and expense I incurred dealing with faulty merchandise.MJ