Instruct: Classify a review as either positive or negative.
Query: Cable works, but software install was difficult.

The cable appears to work fine, but just installing the software was a chore on Windows XP Pro. One of the drivers got itself in a loop where it kept saying "reboot to complete install", which it never did. After a bit of time on their website, I finally found a tech note for what to do next. The notes aren't very clear and appear to be poorly translated.Now that it's installed, I like being able to transfer items back and forth, but the number of tones on the disk that I'd actually ever put on the phone is limited. Today I'd probably just go with a cheaper, older copy rather than get the current version.