Instruct: Classify a given review into positive or negative sentiment.
Query: Very disappointed!

My 21 month old loves to play the piano at his Aunt's house. I was so excited to find this piano. I loved the look and red color and was looking to get the matching drum set for Christmas the following year. When it arrived, I was ecstatic, only to be in tears once I opened the package. The only thing that didn't disappoint was the color.1. The keys were not level, some of them were lower and some higher.2. Awful sound! I didn't expect the sound of a real piano but this sounded more like a bunch of broken strings. I think I would prefer a keyboard instead.3. I received the wrong style. I ordered the Traditional Spinet and received the Elite.Amazon is working with me to receive a full refund. Thank you!I am just sad that it didn't work out.