Instruct: Classify an Amazon review into positive or negative sentiment.
Query: DON'T BUY!!! Thin frame broke at rim with careful use...POOR customer service!!!

These look really nice, but need adjusting for better fit. Price was good, they arrived fast, but I don't like the 15% restock fee and 15-day return policy when buying for a gift. I was pretty certain recipient would keep, so I ordered, but I was reluctant.FOLLOW UP:My husband is careful and takes good care of everything he owns and was equally careful with these sunglasses. As he took them off one day, the thin top rim broke and the lens fell out. I paid $12.50 to send them in under the warranty for repair/replace and Luxottica (Rayban) responded with a letter saying they didn't think it was a product defect and that "as a courtesy" they could repair them for $159.50 (they cost $132.00 brand new). My husband is calling Luxottica today to complain and also following up with a call to Amazon. You might expect this from a $15 pair of sunglasses, but not Ray-bans...