Instruct: Classify a review as either positive or negative.
Query: Terrible Techsupport & Products that don't match the box description

Terrible companyIf you ever have problems with something as simple as a mouse, you'll barely be able to understand the technical support, and customer service will hang up on you when you try to talk with a super visor. If you dial 0 at their menu you'll get someone that speaks native English. This works once in a while with various companies.I just bought this mouse and it claims to have PS/2 support on the box in in the description from new egg. Fortunately, amazon corrected the description.When talking to technical support, on why it doesn't come with a PS/2 adapter which is clearly shown on the box. There answer is this module has been discontinued, and it was a "problem with the marketing".I ordered this mouse for someone else, now its going to take weeks for them them to receive my old mouse and send me a new one.If you want to be annoyed, deal with this company.