Instruct: Classify an Amazon review as either positive or negative.
Query: Good machine, horrible warranty

I bought this machine when it was a little more expensive and I am generally happy with the features and capabilities. This is also the second Toshiba DVD player that I have owned. The only thing that is a drawback (and it's a big one)is the warranty service. The machine' remote suffered a melt-down after being used for two months. After conferring with Toshiba's customer service about warranty support for the remote I brought it to their designated service center in my area. -Remotes are not serviced, they are just replaced.- After replacing the remote (under warranty) Toshiba changed the text of their warranty and decided that they weren't going to honor their previous warranty and had the service center bill me (...) Beware the service and get their promises of support in writing. If you never use the equipment, it will never need service.