Instruct: Classify a given review into positive or negative sentiment.
Query: received an empty container

ordered the original body stick from Med Health Productsshippment arrived in a timely manner but that is the end of the good side of the story. the shippment arrived via usps priority mail in a tube with plastic end caps except one end cap was missing and so was the product. only the shipping paper was there. i reported it to the company who said that, that had never happened before. they offered to refund half of the purchase price. unacceptable response since i have no control over how item was packed or shipped. i feel i should get a replacement item shipped or get all my money refuned.rhonda lackmann