Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Poor (off-shored) customer service

My problem is not with the dust collector as it was never shipped. Even now, the description says that it usally ships in 1-2 weeks. I ordered this item on Dec 12 and was told to expect it by Dec 29th. As that date approached, I requested an updated status. The response cane from someone in India. Apparently Amazon is one of those companies that have sent US jobs offshore. In any case, they have since changed my delivery date to the end of Jan!!! I have cancelled my order and, after many years of dealing with Amazon, I will no longer return. I can't stand to see these companies sending our jobs overseas so that their CEO's can have more & more while the lower & middle class keeps loosing.