Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Great product. Great support.

I have had this printer for the past 11 months and is perfect for my home office. I have had no problems getting this to work with Mac, XP, and Vista operating systems. Print quality is excellent. Scan quality is excellent. Having a networked printer is fantastic and I'll never own a non-networked printer after owning this.In the 11th month my printer started making a loud grinding noise. I called Brother support and a new printer was shipped out. I wish other companies had product support as good as Brother's.All in all, great printer. I'm very happy with mine.