Instruct: Classify an Amazon review as either positive or negative.
Query: Cannot be kept warm on stove-NO to Bora Bora

Not only will Bodum not issue a credit for this item (large Bora Bora press), they did not tell me that it would not rest on "Warm" on the stove. They will not respond to voice mail messages or email. Just know that:* Bodum does not give full disclosure on products, even though I pursued finding that information and inquiring prior to purchase,* Does not respond to customer service inquiries, and* Does not issue credits (I have had to pursue VISA card dispute).This sure takes the satisfaction out of gift giving. Never again will I purchase Bodum, be very careful if you do.