Instruct: Classify a review as either positive or negative.
Query: Great Insight

This book has great insight into the field. Starting out myself, I think this book describes clearly what it sets out to do and that it give you a framework for thinking. This book teaches how you should approach problems as an SA. This is valuable knowledge and I can imagine these basic principals get lost in the shuffle sometimes when things get busy. Tried and true advice from experts that know because they have been there.A good read for anyone at any level.Jeff