Instruct: Classify the given review as either positive or negative.
Query: Unreliable Drivers

I won't go into details on my specific experiences, but I'll chime in with those that have complained about the software. It's bloated, containing about 5 different programs that all pretty much get you to the same place. It's unhealthy in that I often find myself having to kill HP processes while I'm shutting down and they take entirely too long to start up. Worst of all it's unreliable. I want to print when I want to print. I don't want to have to reboot or futz around with configurations to get the printer to stop giving me errors.The hardware is solid which is the only reason it gets more than one star when I'm going to throw it away while it still works just to get rid of my software problems. It's a real shame.Oh yea, and the replacement will probably *not* be an HP.