Instruct: Classify a given Amazon review as either positive or negative.
Query: What customer service?

I received my protector in plenty of time,but I am having issues with it.I tried 2 times to reach customer service, no contact has been made. This company has not made any attempt to reach me. At this time I would not buy from them again, which is a shame since they appear to have a nice selection of items. I just would not want to go through with an order and if I had issues with it, then not be able to get help with it later.