Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Never worked properly

Unfortunately this product never worked properly from the start. It appeared that cooking times had to be doubled from what the manual recommended - what an unpleasant surprise at Christmas dinner. When roasting poultry, the wings are usually reduced to sandpaper, while the carcass is underdone.The preparation of the food is much more cumbersome than in the commercial and some of the accessory parts are poorly made (such as the meat tines, which are hard to put on the rod). After only one month of use, the machine gave up altogether. I want my money back.