Instruct: Classify an Amazon review as either positive or negative.
Query: black

I recently purchased this product. First the cutting part broke , I then return it. Then the part that you push up and down to operate the opener broke 2 to 3 months after purchase. I have since tried to find a black and decker store to return or exchange to no avail. Please email me the location nearing to me. Memphis, TN 38116, 38134 or anywhere in in Memphis, TN Thank you