Instruct: Classify a review into positive or negative sentiment.
Query: I can't get it to work at all

There is nothing wrong with my existing hard drive. I am just trying to upgrade to a larger one. Everytime I try to use this program for anything, whether it is for making a disc image or just using some of the utilities, it freezes up right when it starts. The freeze is so deep that mjy whole computer locks up completely and I have to shut it down and restart it again. I have never had any other program make my computer freeze up like that. I'm talking such a deep freeze the mouse pointer freeezes. So deep you can't even CTRL-ALT-DEL to restart. I haven't dealt with stuff like that in about 7 years since I had a much older computer. This product, at least for me, is 100% worthless.