Instruct: Classify an Amazon review as either positive or negative.
Query: Not for Dell Computer's with Media Direct

I ordered this and was excited to be getting a larger hard drive. The process went smoothly, then I put in the new drive and it said "hard drive failure". What the heck! I tried to run it again and guess what?... It does not even recognize it as a hard drive now.Called technical support and they gave me about 100 things to do to correct it. Took about 18 hours. You would think with Dell computers they might put a caveat on their product that it doesn't work. Totally unprofessional!!