Instruct: Classify a given Amazon review as either positive or negative.
Query: 2 broken out of the box

I originally bought this unit because it claimed to be quiet. Quiet doesn't matter if it doesn't work. The first unit ran for 2 days and collected only a cup of water, while my older unit on the other side of the basement fills in 3 days. The second unit keeps freezing up. It would blow out super hot air and the humidistat would display an unusually high %; when you turn it off, the coils would melt and drip water. The box claims that it has a self deice cycle, but it did not work. The box also claims it's good for basements because it can work at temps as low as 50deg. Their tech support said that at 70deg. you need to set it to 50% or higher or it will freeze, and the deice cycle can not be relied upon. My basement smells pretty bad at 45% and higher. My new Frigidair works great.