Instruct: Classify a review into positive or negative sentiment.
Query: Defective on Arrival

I was influenced by the promise of good coffee, but I never had the opportunity because the filter door latch mechanism was defective on arrival. For the price, I would have expected better quality control and simpler operation. Also, from the picture you cannot tell that the filter door opens to the wall behind the Capresso, meaning that you have to reach around the side of the door to load the filter. A coffee maker should be simply designed and easy to operate, and in my view the Capresso has too many moving parts to ensure reliable operation over the years.