Instruct: Classify a given review into positive or negative sentiment.
Query: Good value for the money - bad packaging for shipping

My thoughts are similar to many others: It is a good value for the money, it runs very quiet, starts easily and will be a good emergency generator. Documentation is poor, shipping carton is worse. Mine came with the air filter cover broken. I immediately emailed amazon as well as homier. Homier couldn't find my order and amazon says the part is not available separately. This is in spite of several other posters saying they got replacement parts. Amazon did offer to ship me another generator, which is kind of a pain or I would have done it. But the funniest thing is they asked if I wanted another generator or would I accept a 10% credit, then went ahead and processed the credit before I answered! I'm taking the credit just to be done with it, but wanted to warn others if there is more serious damage you will want to get a replacement.