Instruct: Classify a review as either positive or negative.
Query: too much static, poor customer service

there's way too much noise and choppiness on this device.BlueParrot's customer service folks were worthless, at one point telling me I needed a "wifi filter" if I was near any wifi networks (I think they got confused and thought they were recommending a DSL filter, but I don't have DSL. And good luck finding a square foot of space in a modern city that doesn't have nearby wifi traffic.