Instruct: Classify a given review into positive or negative sentiment.
Query: Broken when arrived

This was packed in peanuts and bowl was shattered when it arrived. Luckily I grabbed the stand and not the shattered bowl when I reached into the box. The company did refund our money then charged a $7 return shipping (even through they told us to throw it away.)In the end, I found the same one, same brand at a big box store for $11 on a holiday end cap.