Instruct: Classify an Amazon review as either positive or negative.
Query: Three days and broken, no customer support.

I took advantage of Target's "special" price of $45.00 for this B&D; brewer. I thought that the Black & Decker heritage on this would ensure a fool-proof, trouble-free product. After three days of okay brewing (although the unit produces an annoying buzzy noise while brewing) the various choices of 7 ounce, 9 ounce and 14 ounce no longer put out the right amount of water. Instead of a hearty 9-ounce cup of joe, I got about a two-ounce shot of thick expresso-looking liquid. Yes, the water tank is filled with water. Yes, I am using filtered water. Yes, the coffee pod was put in properly and the unit was closed and sealed properly.I dropped Black & Decker an email four days ago to see if there is some water metering adjustment that would fix this thing, but apparently all their customer service reps in New Delhi are too busy with tsunami duties to give me an email reply.VERY disappointed in this product and B&D;'s NON-customer service.