Instruct: Classify the given review as either positive or negative.
Query: Very Good delivery - Poor Communication

Prior to purchase, Seller did not reply until I started a complaint resolution with Amazon. The 2nd time I tried to communicate, AFTER I purchased the DVD, I asked a question and was told it was already sold. (to me!) Seller did not click that it was I who had purchased the dvd. She never replied to my question other than this.Item was well packaged and delivery was relatively fast.