Instruct: Classify the given review as either positive or negative.
Query: not happy with this

I am very unhappy with this, I ordered 1 of each of there products. They were going to send me 2 of both of the things I ordered. The man I spoke to said he would reimburse me my money that they took from my account. He did on one of the orders, but not on the other. I did contact him by email, but to this day I never got it.