Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Poor Optics or Poor Customer Service?

Love my camera, BUT....Great camera, especially the 12x zoom, but when I noticed early on that all of my shots had a BLURRY portion in about 1/4 of each photo, I returned the camera to Canon. After 2 months, they sent the camera back to me saying everything was normal. Hmmmm.Here, I know something is wrong: if blurry photos are normal, then I'm unimpressed with the camera's optics. However, I'm leaning toward the more likely problem: poor customer service. It appears they didn't care to take the time to fix the problem.Not impressed. Next time, I'll spend my money on a Nikon.