Instruct: Classify a review into positive or negative sentiment.
Query: disappointed in the newer model

I bought my first littermaid about 6 years ago, the cheapest I could find actually. It worked wonderful. I just adopted another little kitty and since the old littermaid was looking a little worse for wear decided to buy a newer better one. It would not stop raking, I tried everything I could think of and had to turn it off finally. Called Amazon and they sent me out a replacement. Same thing, empty and inch by inch to the do not fill past this line it would not stop running. I plugged in my 6 year old cheap skanky looking one and it worked perfectly, empty or with litter in it, it stopped after the first run through as it is suppose to. And your right.. Don't call the 800 number on the box. Talk about a useless number. Needless to say I am sending back both maids and useing the cheaper one. I guess bigger and better are not always Better!