Instruct: Classify a given review into positive or negative sentiment.
Query: AWFUL, AWFUL, AWFUL!!

I would have rated less than a full star, but it wouldn't let me. I Did not receive the item I ordered! It was completely different. Tried to contact seller with NO response. Went through Amazon to get a resolution & apparently seller didn't respond to them either because Amazon just notified me that they would issue me a refund for my purchase. This was a Christmas gift, which I was embarrassed to find that it was the wrong item. It said #8 Dale JR, but they sent #3 Dale SR. Terrible customer service!!! Would NOT recommend ordering from them. UNresponsive.