Instruct: Classify an Amazon review as either positive or negative.
Query: Worked well, but broke early on

I bought this for my mom and it worked well originally. The massgae action is nice and soothing, and the heat element is great for those whose feet get cold, like the elderly.The problem was that the right side heating went out after about 3 weeks of light use. Still works for the massage part but no heat on one side.