Instruct: Classify a review into positive or negative sentiment.
Query: Beware: Unacceptable quality

Having researched 4 slice toasters extensively I was very much looking forward to receiving this new toaster with the long slots which has the cool feature of allowing for larger bread slices too. Odd perhaps but we're real toast lovers in our house.Unfortunately as many others have reported, when it arrived the center coils in both slots did not work. Disappointing but i really wanted this toaster so hoping for better results and thanks to the great customer service process from amazon i easily exchanged it for another one, crossed my fingers and hoped for the best.The second toaster arrived and not only did it have the exact same problem as the first unit, but In addition a terrible odor emitted from the toaster when toasting.I give up and moving on to the t-fal 4slice speed toaster which I have previous great experience with and will just have to forfeit the promise of the nice long slots.