Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Horrible shipping

The shipping box came to me broken.The order was supposed to be a set of 3 books. The books came from a broken set, two had a plastic protective wrapper and were in good shape. The third book did not have the protective wrapper and it had a big gash on the front cover. I am not happy with it, but I couldn't return it because I needed the textbook.