Instruct: Classify a given Amazon review as either positive or negative.
Query: Piece of expensive crap!!

This mp3 is total junk!! I got it as an early Christmas present and was psyched since my husband had just gotten the Sandisk 1gb. I saw how easy it was for him to download blah blah blah. Well unfortunately mine turned out to be crap. It would start to download about 3 songs and then a window would pop up saying I had to insert a disk in drive E. I would have to unplug and replug to get it to do something. Finally, after about 2 hours it only downloaded 4 songs. We thought there HAD to be something wrong with this one so we took it back and got a 2nd one. Same old thing happened. Customer support was useless because they were closed. The user manual on the one sheet of paper and the manual on the disk were completely useless. We finally got fed up and took the worthless piece of junk back to Best Buy. I went over to Circuit City and bought the RCA LYRA 256mb. I am so happy with my new mp3. BUYER BEWARE, STAY AWAY!!