Instruct: Classify a review as either positive or negative.
Query: Big Disappointment!

The photo on the box displays perfectly diced/chopped veggies. However, I got this item as a gift and when I used it I was greatly disappointed. It recommends "pulsing" the button. This does NOT help. You either have to constantly open up the lid and re-adjust the veggies, OR you can hold the button down and you just end up with inedible, unusable vegetable mush. I was really disappointed. I'm trying to figure out how to return mine.