Instruct: Classify a given review as either positive or negative.
Query: Nice Tool With No Bits

I received the product which is the best Leatherman I have purchased and also the most expensive at over $100. The problem was the company I purchased it through had put 2 order labels on the 1 box I received. I ordered a 40 bit set with the tool that I still haven't received from Rigid Knives and Cutlery. I have called them a few times and left messages. I ordered these items in June and still haven't received my bits.