Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Converse review

I purchased this as a Christmas gift and disappointef for the following reasons:1) purchased guranteed delivery by the 24th. Shoes arrived on the 27th.2) smiley face arrived partially attached3) placed on half hour wait to try and resolve by phone4) daughter disappointedDid not meet expectations and would never purchase anything from merchant again.