Instruct: Classify a given review into positive or negative sentiment.
Query: Broken one.

I received this from Amazon. They shipped it via Eagle USA, their specialty carrier. It had the LCD broke. It even included a spyder web on top! I've been waiting for more than a week now for Eagle to pick it up. I also received last month two defective Panasonic 50" Plasmas (from Amazon's warehouse_deals) and had my patience tested by Amazon. With the last order I also got a 46" LCD Samsung. It worked!!!!!! 1 out of 4 TVs in good condition. No wonder Jeff Bezos is not making any money?