Instruct: Classify a given review into positive or negative sentiment.
Query: Discontinued item, no driver download to device, scumbags

I purchased this product to send over to my wife who is on a trip, and complained about typing on a Blackberry. I thought I better install it before sending it after her, so I could guide her along. No PC where she is, so I tried to download as advertised. Result: Page Not Found.Company advised that since this is a discontinued item (?) they took down the support pages.This would not be an issue normally - you can install the driver from a PC.It is the principle that a company can maintain a manufacturer's description while not the web page to support the claim...You know a manufacturer is a scumbag when their feedback/survey link gives you an error message back...If any doubts read the blackberry link from the bottom of the review page, or click on the one star reviews. A shame