Instruct: Classify an Amazon review as either positive or negative.
Query: Disappointed

Just received my Schwinn today via UPS. When I saw the condition the box was in I should have been prepared. The box was already partially opened and obviously had been damaged in shipping. I opened the top of box and noticed immediately that the pipe that accepts the seat stem was cracked. I did not even unpack the remaining contents in the box. I am very disappointed the way this product was shipped and I am still unsure whether I will trust another shipment of this type - should have paid closer attention to other comments, but I was hoping that AMAZON would take care of the problem by now - Guess not!