Instruct: Classify a given Amazon review as either positive or negative.
Query: Good functions, poor quality hardware & software

I was disappointed in this printer. We purchased it despite some negative reviews because it was the only product that had all of the features that we wanted. It was a mistake. The software is hard to install, buggy, and *HUGE*. It has difficulties staying on a DHCP network with my linksys hub because it doesn't report a hostname (not sure whose bug that is, but if it reported a name like it should it wouldn't matter). Photo print quality is OK, but didn't excite me. Dual trays sound exciting, but it doesn't automatically switch from an empty one to one with paper, so what is the point?Then to wrap it up, it failed after 16 months of very light use, 2 hours with tech support resulted in the same offer as a previous poster: we'll sell you a new one at the same price as as on amazon, and you should buy an extended warranty (unstated: because we make shoddy product).Do what you want, I am avoiding HP printers for now on.