Instruct: Classify a review as either positive or negative.
Query: After only 15 monthsk, 5 way controller button split

After only 15 months of use, the plastic five-way-controller button split diagonally. The best the service people could do is suggest that I try gluing it back together. Or they offered to sell me another Kindle at a reduced price. I chose not to do that ("Once burned, twice shy!"). I have enjoyed the Kindle for fifteen months and bought about one hundred books in that time, but even if I can use the glue method for a while, in the future I plan to buy an I-Pad where I can get books from many sources and cease buying books from Amazon. And even now, I'll probably cut way back on buying books (and other items) from Amazon. The machine should have functioned without falling apart longer than fifteen months. They have no service policy on the Kindle.