Instruct: Classify a given review as either positive or negative.
Query: Good hardware, bad software!

The player itself is a good piece of hardware, but after a while the software refused to work. After loading my computer with SP2 it refused to even start the program. For a better idea of the amount of complaints with this product and other similar sony MD players check out this site:http://www.petitiononline.com/Sonymd/petition.html