Instruct: Classify the given review into positive or negative sentiment.
Query: misrepresentation of product and damage of packaging

The rosary i ordered was close enough but i was HIGHLY disappointed in the green velvet box it came in. You advertised a box with the statement "St Patrick" on it, which is my fathers name. The box i ordered opened sideways and was inscribed. The box i received opened the wrong way and the company name was poorly written on the inside. The rosary didnt even hang right in the box. I was very excited about this gift for him and it completely ruined the ambience of the gift.Very disappointed.Also, the white box surrounding the velvet box was damaged and torn so it made the gift look cheap, which is was not, and it scratched the velvet.In future if you are going to advertise something pretty enough to catch someones eye, don't break their heart by smashing it in the wrong box, with the wrong inscription and no explanation