Instruct: Classify a given review into positive or negative sentiment.
Query: World's Worst Tech Support

I purchased version 8 and apparently was unlucky enough to get a defective CD. I left a request with Tech Support in which I fully described my problem and which contained "screen shots" of the error messages. The request remained unanswered for weeks after which I just gave up and returned the product.This may be a great product. I never got a chance to find out. Let my experience serve as a warning...if you have a problem, you might as well throw the program away. There is NO help available.