Instruct: Classify the given review as either positive or negative.
Query: What happened to a quality product?

I have used this product for several years with good results. In the past year, the quality of the goggles has decreased to the point to which they are unreliable. The goggles leak and won't seal. When a person is in a mile swim part of a triathlon, she shouldn't have to worry about leaking goggles. The company hasn't responded to any emails. I'm looking for a new type of goggles to use.