Instruct: Classify the given Amazon review as either positive or negative.
Query: Swivel weakens too quick.

I love this product except for one thing. The swivel wore out so fast that the shower head would not stay in place and would face straight down. And now it literally will not stay on the swivel head... the shower head falls to the floor. The concept is great but it's made very cheap. I would like to know where to get parts to fix the swivel so I don't have to spend another $30-$40 to replace the whole things.