Instruct: Classify the given review into positive or negative sentiment.
Query: A disappointment

I agree with the reviews. I wanted it for a couple of years, bought a limited-edition color, Sea Mist Green.All was OK for the first year, though the coffee could have been hotter.Then, the steamer broke. I spent $40 getting it repaired, and when it returned I discovered the authorized repair center chipped the paint.No offer of any kind of refund, of course. I was a less than happy camper. Needless to say, they couldn't send a replacement, as the color was limited edition.OK, so I used it for another year. Then, guess what? The steamer broke AGAIN.So, now it sits pretty on the kitchen counter, and I make coffee with another brand; any other brand.