Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: no customer service if you want product info

The product was lousy, putting down paper towels absorb more.But that didn't bother me as much as when i wrote asking which products were better and they told me to read the webpages. There is no way to tell if one product is better or worse from the webpages. There is no unit of measure describing absorbency. But you would think the company selling them could help you.Don't bet on it.... look elsewhere