Instruct: Classify a given review as either positive or negative.
Query: Very Disappointing

Less than 2 years old...very heavy, very very hot, locks up quite a bit, and the case is cracking in half by the hinges. Called now, HP customer service and it will cost me about $250 to replace the cracked case which is obviously a design flaw along with the locking up and overheating problems. It took me almost 2 years to pay this thing off and now it is close to worthless.