Instruct: Classify a review into positive or negative sentiment.
Query: Nice bowls, bad packing

When I ordered 4 of these bowls, to add to my Fiesta, I only received 2 in tact- the packing was so bad, two broke. Since I ordered 4 I was told they would replace 4 (free), even though I really only needed 2. When I got the next order 2 MORE of the bowls were broken. So I have my four- but to get four they had to send me 8. I'd say, but the Fiesta somewhere else, where they pack the dishes correctly.The bowls themselves are great- I'd give them 5 stars. The one star is for the shipping.