Instruct: Classify a review as either positive or negative.
Query: Cheap quality, excessive shipping fees

I like Vaneli styles, and I own other shoes from this company, but these were unusually cheap. They were unlined! I looked at the other Vaneli shoes in my closet, and they are lined. The suede will certainly stretch out of shape very quickly without any type of lining. In addition, the heel plates are cheap, hard plastic. My experience with this type of heel plate is that it crack and even falls off. My other complaint is the excessive shipping charges. FootSmart charged me $12.99 to ship the shoes, and because I am mailing them back due to their cheap construction, they are charging me $6.99 more using the barcode return label. Thus I spent $20 to try on cheap shoes. I don't think I will buy Vaneli online anymore, and I won't order from FootSmart. Many other shoe vendors charge much less or even zero ([...]!).