Instruct: Classify a given review as either positive or negative.
Query: Smooth Transaction & Great Product

The item ordered was received promptly, well packaged, and in the condition stated on Amazon.com. This transaction went smoothly and business-like. These are awesome and work very well. I have purchased three in the past year. On one, the water drain holes got plugged up somehow and wouldn't drain the water completely. This is the only reason I down-graded the rating I've given. I merely took a hole punch and made the drain holes larger; this worked.