Instruct: Classify a review into positive or negative sentiment.
Query: never got it!

After 3 phone conversations with Amazon and verifying that both they and the shipping service had the correct address. This ended back at the original shipping address. So to sum it all up, I never got it. I was very disappointed, and chose not to reorder it, since it was a Christmas present. There was no way they could have gotten it to me in time. JUST A BIG MESS ALL AROUND!