Instruct: Classify the given review into positive or negative sentiment.
Query: A truly awful product.

I ordered this product thinking I could clean up some DVDs that have gained a couple of scratches over the past few months. I was instantly displeased - this is a rather awkward, large product that has more than one part, and it's not terribly easy to use......or does it actually work. The wheel that carries the DVD doesn't actually spin anymore - it only worked a couple of times. The times it did work, the cleaning solution seems to have ruined the DVDs I used them on. I absolutely DO NOT recommend this product.