Instruct: Classify the given Amazon review as either positive or negative.
Query: don't buy this one

the phone doesn't have a place to plug in a headset. I hadn't thought to check that, as I thought it was standard now on a 2.4mhz phone. Then, the phone stopped working so I can only use it as an answering machine. The reason I ordered it online is that I am working in a remote area of Alaska; the only way I can get it fixed is to send it in, and wait 4-6 weeks (likely longer, with shipping here). So I can't return it til I leave the job. Not very useful. I am stuck using the answering machine and getting a duplex phone jack, so I can use an old-fashioned corded phone for my calls, one that I can find locally. Not very handy return policy, and does not suggest high quality parts. (I tried all the problem-solving instructions and called their customer service, but it's all automated, \and that didn't help.)