Instruct: Classify an Amazon review as either positive or negative.
Query: Poor support costs $

Hi,Being and optimist, and creature of habit, I have been an intuit customer for years. Either my transaction database has grown beyond the limits of quicken, or this product has gotten progressively worse. Tonight I just got a "QW.exe has caused faults and windows is shutting it down." I called quicken for customer support, and ended up spending almost $100 PLUS TOLL CHARGES to get help to the point where I could load a backup; nevermind I lost all of my intervening data ....I have also historically had problems porting quicken into turbo tax. Most stuff imports ok, but never everything going perfectly.Finally, my opion is the Intuit products are not all that "intuitive" when it comes to the user interface and figuring stuff out.