Instruct: Classify the given Amazon review as either positive or negative.
Query: Fooled by company

I ordered six of these barstools. It took the company 3 months to get here and when they did the quality was not good. They were very insecure (not like described on line). I immediately called Stacks and Racks to return and they were very rude on the phone. I would not recommend purchasing anything from this company, their customer service is very poor. For me, when I buy something, wether I like it or not, I expected to be treated fairly by the company!