Instruct: Classify a given review as either positive or negative.
Query: completely disappointed

I have purchased and used other Avery brand binders and have always been pleased with the usage. Unfortunately I can't say the same about this one. I had to return the first one as the rings were defective and gapped. The 2nd one I received had maybe 2 weeks use and the front cover started coming apart at the seam - currently its torn an inch up the seam. I don't even use it every day - at most 3 times per week, and it's never been dropped. Definately returning this one and requesting a refund this time.