Instruct: Classify an Amazon review into positive or negative sentiment.
Query: bait and switch

these sneakers are definitely NOT what is pictured. My husband and his best friend thought they found the perfect sneaker when I showed them this picture and I wish I had read all the posts. This is definitely a bait & switch tactic. We ordered 2 pairs thinking we got THE sneakers they wanted but what we received is a substitution. This is the 2nd time I have been let down by [...].