Instruct: Classify the given review as either positive or negative.
Query: krups xp2070

Not sure if this product was new or refurbished...,although I bought it with the impression it was new.........it came with a few dents and the user manual was not an original it was photo copied....the coffee maker did not brew at the 199 degree temperature it was luke warm I had to ship it out to the company I received it from......I did receive a credit.....my other krups lasted 26 years.....