Instruct: Classify a given Amazon review as either positive or negative.
Query: Intuit has lost the recipe

As a devoted Quicken user since 1995, I was just a little annoyed when Intuit told me they would cut off my online access for Quicken 2000. I bought 2004 Basic thinking I might at least get some improvements. After using 2004 for a short time, I was shocked at both the reduction in ease of use and the many blatant bugs I encountered.In addition to the program being much slower and creating much larger files (slower backups), simple operations like copy/paste of investment transactions are no longer available. The worst part is the bugs. They can't even manage their windows correctly with some getting stuck in background or foreground. I've also had several program lockups. The help files, which in 2000 offered some explanation, now yield absolutely no new information over the dialogs they purport to help with.This software is a total disaster. I reinstalled my 2000 and will do without online service.