Instruct: Classify a review into positive or negative sentiment.
Query: They don't last long

I bought my first one and it was great but only lasted about 18 months. I bought a second one and it lasted only 15 months. I called Thane to see if I could get the part that failed and they told me that the part cost $13.00 but they could not sell it to me. I had to buy a new one. So, as good as this product performs, plan on buying a new one every few years. Or, ask them if you can get parts, if there is a failure, before you buy it. I am angry with this company and, even though it works well, I would never buy anything from Thane again.