Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Caution getting into Denon because of parts availability

As a caveat to prospective shoppers of what is one of the high end and costlier brands. Denon had me on a merry chase to get a remote control for an audio product. They have outsourced the parts department to Hermann's in Florida."Sorry sir,your item is discontinued,you would need to buy the whole receiver to get the compatible remote for your deck." Huh? This has a baloney flavor to me that I really do not like. Their HQ didnt seem to know much,frankly. My suggestion is to check out the high end models from Pioneer, Sony and JVC. They make accessories and parts avaiable directly and easily from the company. And no baloney. This is a competitive market and there are goodies aplenty such as inputs and outputs and circuitry goodies to shop for. (Unless the cachet factor is vital to you. In which event, good luck and don't forget the B and W speakers from UK.) Good luck and aloha. Gerry