Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Arrived broken, very disappointed

I read the reviews before buying and hoped I would be lucky enough to have my item arrive safely. No such luck. Purchased yesterday as a gift and had it sent overnight to the recepient. It arrived broken in 5 places, not cracked...broken. Replacement is on the way, but what a bad impression to make on someone when given as gift. Box was NOT marked fragile, handle with care, etc. Packaging consisted only of 2/3 of this covered with one thin sheet of bubble wrap. Terribly disappointing. Hope the replacement isn't broken as well, it would be beautiful if it were in tact. You take a great risk if you decide to buy this. I learned my lesson.