Instruct: Classify a review as either positive or negative.
Query: unacceptable packaging

I am pretty sure the seller of the two Exo terra reptile cave's that I purchased found the smallest box they could stuff them in and sent it , with little to no package protection such as peanuts-bubble wrap- air bags-etc.... very unhappy with this products being that both of the caves are broken into about 4 pieces each... Step it up guys