Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Painful Installation for Windows 98/ME

Their installation software never worked from the beginning. You insert US Robotics Installation CD and the "Launching 3COM Modem Install Assistant" message but nothing. Tried 3 times and the same result. So I configured it myself by having the windows to detect PnP but I am not sure if I am using the optimal driver. I never had any problems with any other modem such as Zoom or even cheap Taiwan made modems. Stay away with this one.