Instruct: Classify the given Amazon review as either positive or negative.
Query: Twice defective

I purchased the item in spring 2011 at Amazon. The primary DVD ended up being defective and wouldn't play, even after repeated cleanings. So we tried purchasing another one (from a different Amazon seller), but this one also turned out to be defective. So we got rid of our Insignia player and purchased a new Panasonic player. Both discs fail to play in the new player. The video is garbled throughout substantial portions of each of the discs (though in different locations). I give up. Where's the manufacturing quality control for these Disney discs? It seems very odd for this to be a mere coincidence. Can't blame the sellers. Very disappointed.