Instruct: Classify the given review as either positive or negative.
Query: Absolute Craziness

Read through some of the 1 star reviews, and honestly I think all those people are using the product incorrectly. I purchased this personal steamer back in '07, moved multiple times (including across the country), and I've never had a single problem with it. It was on last night for at least an hour continuously (I just kept refilling the water because I really need a room humidifier) and no leaks, nothing burning through, no issues. Not sure how the plastic face piece moves; mine slips on comfortably tight. I've even laid sideways on the couch and just put my face near it to use it (while it was sitting on the couch); no issues. It's great for a cold and your vocals.