Instruct: Classify the given Amazon review as either positive or negative.
Query: Not what is advertised

I bought this waterer in hopes it was like what had been described to me and the picture that was included to show it. However, when I received it there was no spout to allow the water to be turned on and off. I called the company who in turn called the manufacture and found out they stopped making those. Hmmm... then perhaps taking the invalid description and false picture down would have been nice before I spent my money on it and shipping. It runs on a vaccuum seal and in trying to remove the clear plastic bottle off the plastic bottom, snapped it. So I can't use it now anyway. On the lighter side, the customer service agent who helped me at the company for whom I bought the product was polite and time efficient in getting back to me with the bad news. I would not reccommend this product for the simple fact of false advertisement.