Instruct: Classify a review as either positive or negative.
Query: EXS 9800 has good and bad qualities

Good: -this phone has great clarity at long distances -hard to find all these features in 1 phone -easy to operate Bad: -messages are difficult to understand, muffled -my handset went dead yesterday, 3 months old, it's not the battery, so now I already have to send it in to Uniden for repairs.All and all, I would not buy this phone again.