Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: DO NOT BUY THIS PRODUCT!!!

I have never written a review before, but I just could not let such a defective product go unnoticed. I have been a loyal Palm customer for years now and decided to buy this one for my wife due to it's size and it having all the features she needs. After receiving not one, but two that were defective straight out of the box, I will be ordering a Tungsten E for her.DO NOT BUY THIS PRODUCT! Palm has obviously not spent any money on quality control and does not care if they destroy their reputation by putting a shoddy product on the market. Even with the attractive price, this product is simply not worth the problems - it is not a value if it doesn't work!