Instruct: Classify a given review as either positive or negative.
Query: Quit working after less than 20 uses

I learned early on that this was best used for light dirt, & not to use it on caulk or grout if you want it to stay intact. So, I pulled it today after minimal usage & - nothing. Lights up, makes noise, but no steam. I've used it only as decribed in the directions, & the trouble-shooting guide tells you nothing about this particular problem. In the dumpster it goes, with my "Bug Catcher".Doesn't anybody make anything that works anymore?