Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: I'm with "Hannah"

I had exactly the same experience as "Hannah". I had the Siemens flip phone (which I loved!), had battery problems and was told I could upgrade to the Samsung under warranty. Got the new Samsung and used it for two days and hated it! The volume control on the outside is the stupidest design ever. I press it the whole time I'm talking. The sound quality was horrible. It sounded like my callers were inside a tin can. The design includes two "hinges" when the phone is opened that press into your cheekbone while you talk. I sent that phone back and am just going to get a new battery for my Siemens (which, thankfully, I hadn't sent back yet).