Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Great show, lousy quality

I love the show, but when I got my dvds 9 of the 11 were scratched. My dvd player would freeze and I'd have to turn it off and back on again to get it to work. I sent it back and received another, but these are scratched too. I've never seen this before, but it is without a doubt the manufacturer's fault.