Instruct: Classify a review as either positive or negative.
Query: Great taste, messy counters

W jumped on this product as it was the first one on the block with a 12 cup capacity in a thermal caraffe. BUMMER! The counters never seem to be dry, or clean! The Coffee maker overflows at the drop of a hat. The Manufacturer responded very nicely to our emails, and sent a new lid, and cone. But this did not come close to solving the problems! I am now finally looking for a new coffee pot.