Instruct: Classify the given review as either positive or negative.
Query: Poor I'm afraid

I took delivery of 2 batteries. Neither would take or hold a charge more than 5 minutes. I was able to get my old battery to do better than that. I still don't know what the problem is. Customer service was good. Shipping was on time but I had to get a refund which they gave me. I have no problem with the company only the product. They said they tested it but I have had no luck.