Instruct: Classify the given review as either positive or negative.
Query: Warning: TKO anti burst fitness ball sent without plug

The blue 65mm TKO fitness ball that I ordered arrived without the white plastic plug required to keep the air in the ball. The ball is useless without it. Amazon kindly offered to send me a new ball, and that arrived with TWO pugs. TKO clearly has some quality control issues, when it comes to packaging their goods. Once blown up, the ball is great, though.