Instruct: Classify an Amazon review as either positive or negative.
Query: Could never connect to email server

I had extremely bad luck with this product. After installation Outlook 2000 could not connect to the server. When I disabled AntiSpam it worked fine. I traded several emails with the support team, but there was very little help or useful insight into what was going on. I have a pretty basic system. Brand new Dell computer and I am using Outlook 2000 and Windows XP. I do have a router between the computer and the cable modem and although I suspected an issue there (and pointed the support personnel to that) there was never any suggestions on how that could be the problem.