Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Sold as "New" but several DVDs in the set have scratches and fingerprints on them

I purchased 3 box sets of the LEXX series and I have just opened the season 4 box set - much to my dismay the discs do not appear to be "new" as promised - several discs have heavy scratches on them and one had fingerprints. Lexx - Season Four (Boxset)Sold by 949053 Ontario Inc. (themoviegiant) - I won't be buying any more dvds originating with this supplier to Amazon - very, very disappointed. I will attempt to return it but I had to open the box set b4 I could see the damage.Lexx - Season Four (Boxset)First time in all my orders with Amazon I have ever encountered a problem - obviously this was not a "New" box set.