Instruct: Classify an Amazon review into positive or negative sentiment.
Query: A maddening program

I used Turbo Tax for several years with few problems but decided to try TaxCut this year, since it is cheaper and, according to reviews at Amazon, quite similar.I may have saved about ten dollars, but it took me four or five hours longer to do my taxes than would have been the case had I used Turbo Tax. TaxCut does not download 1099 information from most financial institutions, the "help" feature is almost always well... unhelpful. One calculation in my return was unquestionably wrong (the software designers seemed to suspect that it might not give the right figure for many users and thus suggests overriding the program's calculation--but overriding a single figure means the program will not allow you to file electronically. The program mysteriously made extra copies of many forms.The main point of TaxCut seems to be to sell H&R Block products. If you want a user friendly tax preparation program, you would do well to look elsewhere.