Instruct: Classify a review into positive or negative sentiment.
Query: service support and proper working with exsisting system

I have tried and tried for the pass few weeks to get my c555 to perform the advertised functions i,e,. print/fax and scan properly, with out going thru a long drawn out process. I have it set up as sugested by the set up option. But each time i turned on my computerit does connect and request the c555 status bar. I have yet to print from my cpu as it should. one fax from Canon service automation department. Tried to call to get help as it is rquested when having trouble getting it to work right. As of yet have not received the technical support promised thru Canon advertisement and registry program.