Instruct: Classify a given review as either positive or negative.
Query: HP 17BII+ Not Up to HP Standards

I've always had good luck with HP products, but the HP 17bII+ is a bit of a clunker. The problem is that the keys are what can only be described as 'sluggish.' Meaning that it sometimes takes 2 key presses in order to be recognized. As you might imagine, this causes a LOT of errors. Rather than being able to use the calculator as one might do, that is, without really having to concentrate on the device itself, the HP 17bII+ forces you to take your mind off your real task in order to make sure that key presses are properly registered. Sorry, but I can't recommend this product.One other thing... I DID call HP customer service about this a few months ago. They had me remove the batteries and do a complete reset of the static memory. It seemed to solve the problem for awhile, but eventually it returned.