Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Unsatisfied customer

I ordered this radio and was very disappointed. The outlet store that shipped it, did not send it well. The box was torn, some parts were in a ziploc bag.The cover of the cassette player was not attached, and I could not get it on. The CD player did not work.I returned the item and still have not seen a credit to my account.If you can help, please let me know.Again, I was not satisfied.