Instruct: Classify a review into positive or negative sentiment.
Query: Very Disappointment with Product and Amazon

A friend of mine has this hair iron. When on vacation I used it alot. And fell in love with it. It made my hair so straight and KEPT it straight even through all the humidity. So when i got home i ordered it from Amazon. It worked great for 1 month and then all of a sudden it just stopped working all together. I called Amazon and they said no refunds and to call the manufacture of the iron. I called them and said that the guarantee is not valid if purchased online. There was nothing they could do. I called Amazon back and told them and asked for some help, but they just pretty much told me there was NOTHING they could do. Now i am stuck with this $100 hair iron that is good for nothing. So beware when purchasing this product. If you decide to, I hope you have better luck than I did.