Instruct: Classify an Amazon review into positive or negative sentiment.
Query: It was fine .... until it stopped working!!!!!

I bought the player in Sep. 2001 and it was easy enough to operate. I'd say we watched about one DVD every other week on it so it has definately not been overworked.Well, it just died on me while watching the Matrix. I get the error code H03 and called the CS number. She told me where I could get it fixed and all I had to pay for was labor!!!Are you kidding me, I might as well just buy a new player.When I asked her how I would get my disk out she had no answer.I guess a 5 month life span is just long enough to get you past that 90-day-parts-and-labor warranty.