Instruct: Classify a given review into positive or negative sentiment.
Query: ELECTRIC CORD NOT INCLUDED IN TWO SKILLETS

We ordered two Rival SS166 Stainless Steel Electric Skillets from Amazon.com. They are just what I have been wanting for many years, however, both of them arrived without the electric cord/temperature probe/controller. Hence, we were not able to use them. This entire episode has been utterly frustrating. A Rival customer representative told us they had a shortage of temperature probes/electrical controllers. Apparently they continue shipping the skillets even though they cannot be used. Although we were forced to rate this on a 1 to 5 scale, we would actually rate this much lower than 1!