Instruct: Classify a given Amazon review as either positive or negative.
Query: Great when it works but too buggy

I've used Plan Plus for Outlook, on and off, for years. When I can get it to work correctly I love the product. Mission statement, task list, prioritizing, project management, journaling, taking notes, time management and more. It's a great application... sometimes. The problem is that is has always been prone to develop bugs that are rarely fixed in a timely manner. How a company rooted in time management and organization can allow this to happen I do not understand. I think the people at Franklin Covey are excellent in deciding what to put in a piece of software. I do not, however, think they have a clue how to write and support a piece of software.