Instruct: Classify a review into positive or negative sentiment.
Query: Software ok, support is horrible

This program is very inflexible and rigid. On board Help files are very limited and I've never dealt with another company who seems to care less about supporting their product as you can tell just by trying to find out where to write or call. Unless you're paying the bucks for a support plan, you're toast. However, given the price of the software, which is expensive, you'd think some consideration would be given to users. If I ran my company the same way Peachtree support is managed, I'd be bankrupt.