Instruct: Classify the given Amazon review as either positive or negative.
Query: it doesn't work

Hey this is for everyone buying cameras over the world out of the united states, I have a problem with my camera and I don't have anyone to help, I've been trying some help in amazon's help area but they just have thousands of links but any simple email where I can ask for some help, I don't really understand why is this site so well known on "customer service", but I just cannot communicate with no one in the company to ask anything, I'm just mad about this, if anyone can help me to contact amazon or fujifilm please post an email or whatever cause there's no such a thing like help in the "help area". I need to repair my LCD monitor of my camera, it's really fragile, so if you're still thinking on buying in this site or even buying something from fujifilm, don't do it, they don't care about the customer satisfaction at all.