Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Low ink...no scan..what a scam this is

This All- in- one product was bought to be my home office scanner and copier and was doing fine until it ran low on one color ink cartridge. Wow...this shut down the entire machine.I could no longer scan or do a BW copy...nothing!I contacted Epson, and was told they had determined the primary function of this product was a printer and designed "safeguards" to shut the machine down if the ink got low.When I stated my point that it's the customer's decision what the primary function would be, Epson responded by telling me that I could purchase another brand if I was unhappy with their product. I was, and I did.Epson charges almost $100.00 for replacement ink sets. Another Epson rip off, in my opinion.