Instruct: Classify a given review as either positive or negative.
Query: Great saw but poor Amazon service

I purchased my PM2000 in mid-September; it's a great saw and I've no issue with it at all. Powermatic is offering a $100 Gift Card promotion with the purchase of this saw. Amazon did not include anything about the gift card with the saw. I sent Amazon an email and they washed their hands of it saying "this offer is a transaction between you and the manufacturer, you will need to direct all future communication to Powermatic". Funny as I ordered my saw from Amazon.I called Powermatic Customer Service a few weeks ago and they asked me to email a copy of Amazon's response to them. It's been three weeks now and I've heard nothing back from Powermatic or Amazon. I phoned Powermatic "Customer Service" again today and they took my name/number but did not call me back.