Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: RUINED SURPRISE GIFT IDEA

JUST RECEIVED THIS ITEM, PAID FOR EXPEDITED SHIPPING SO I CAN SURPRISE A FRIEND AS AN EARLY GIFT. AFTER CAREFULLY UNPACKING EVERYTHING, I DISCOVERED NONE OF THE HARDWARE WAS INCLUDED IN THE SHIPPING.IT TOOK ME ANOTHER HALF HOUR TO REPACK EVERYTHING AND IM HIGHLY ANNOYED I HAVE TO TAKE MORE TIME OUT OF MY SCHEDULE TO RETURN THIS AND NOT GOING TO HAVE ANYTHING TO GIVE AS A GIFT NOW!SINCERELY,DISAPPOINTED IN SUCH NEGLIGENCE CUSTOMER