Instruct: Classify an Amazon review as either positive or negative.
Query: Poor visual quality

I selected this particular camera based on all of the numerous reviews I read. I was highly disappointed when my family reported the grainy picture quality they received when I skyped with them. I bought this camera soley for the purpose of communicating with my family via skype and the picture quality is very poor. Based on the reviews I read it makes me wonder if I just received a malfunctioned camera. Unfortunately I have already purchased the same camera for my mother-in-law. I plan to contact Microsoft in regards to the grainy picture quality it is producing.