Instruct: Classify a given Amazon review as either positive or negative.
Query: Carafe doesn't keep coffee warm

We have owned this coffee maker for nearly a year and it just quit on us. I was about to get a new coffee maker anyway since the thermal carafe didn't keep coffee hot worth a darn. Even after warming the carafe, the coffee wouldn't stay hot for more than 20 minutes max. I did just get a cuisinart and that carafe keeps the coffee HOT for hours!