Instruct: Classify the given Amazon review as either positive or negative.
Query: Fragile, missing parts and doesn't work automatically

Problems with our unit as received:- the automatic mode (where it should cycle on/off) doesn't work. Doesn't turn on compressor apparently since humidity doesn't go down. The continuous mode does remove humidity, though presumably the compressor keeps running when it doesn't have to.- as received one of the casters was broken- as received the seal to allow changing to hose removal of water was missing. We made one out of pipe seal tape which did the job.I will attempt to return unit, but it is a real hassle to package up something this big (and haul up the stairs). In future I will not mail order items of this size/weight.