Instruct: Classify the given review into positive or negative sentiment.
Query: Puzzled ?

Nothing covers my problem in the Amazon menu. I've been trying to contact someonewho can tell me what to do. for my problem listed below.I opened my SP 62 package, it looked completely different than the SP 62's Ihad been buying the last two years, after they replaced the DF 10. I triedthem in the razor and I hard time fitting the cover over them, and shavedwith them, but they didn't cut. It seemed like the cutter wasn't gettingfully on my face. I just read some of the reviews which say they werefine. If I ask for a replacement, I wouldn't want the same foil and cutter.I could return yours and mine to show you the difference.Although I'm not sure if the package they arrived in was yours or my oldone.Can you give me any instructions on how to handle this ?Thank you,Dennis Long