Instruct: Classify a given review as either positive or negative.
Query: Works, sort of

I am an experienced IT tech, and I found this impossible to install on my customer's PC running Windows Vista 64 bit. It may work better on other versions of Windows (but I wouldn't count on it). Tech support is by email only, and they eventually replied to my extremely detailed note with a fix that involved opening the hardware device manager and updating the driver in a very specific way from a version on their web site. I had already tried downloading the newest driver from their site, but that didn't help unless you also skipped their installer and did some manual override. The drive that came on the CD with the unit didn't work at all (even though it had a specific section for Vista 64 bit). I titled the review "works, sort of" because even after applying their fix, the device manager showed an error. Despite that, the printer port did, in fact work.Buy this only if you can't find a better option. Personally, I'll avoid this brand in the future.