Instruct: Classify the given Amazon review as either positive or negative.
Query: The WORST

When this piece of junk did finally arrive it not only didn't work, but it was also missing parts of it. When I contacted the seller he told me that he wanted to keep me happy so he would allow me to send it back to him at an additional cost to me of $18.97 and he would replace it. Like he was doing me a favor! By the time I get his replacement it will be almost a month from the time I placed the original order and who knows what condition the replacement will be in. One thing is for sure though, I will NEVER purchase anything else from this place and I wouldn't recommend that you do either. This "Beauty Supply For Less" gives a bad name to online shopping. And by the way, they also sell through "FASHAM BEAUTY". Not surprising that they use several different names, is it?