Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Product was defective

Tiger Direct was great, due to there quick shipping and excellent customer service; but the product was defective. LCD could only cycle through the monitor inputs and not the video or cable inputs. So basically instead of being a TV it was just an overpriced monitor. I sent it back to TigerDirect and they said they would give me a complete refund. Picture quality was good for the price and the size was great for my needs. I wish it actually worked as advertised. I will never order electronics online over $200 ever again. What a dissapointment especially having to wait two weeks to receive it overseas, finding out that its defective, and then wait another 2 - 4 weeks to get my refund. Also the couple of hours I spent troubleshooting thinking it was user error was a serious headache. I would definitely order from TigerDirect again since these things do happen. I dont know if I would buy a Westinghouse ever again. I hoped this helped someone.