Instruct: Classify a given Amazon review as either positive or negative.
Query: Not good...

OK, there isn't much about this item that rates much above a C- in terms of ease of use, overall looks, and durability. For one, the clips are worthless. The slots on them by just looking at them are so tight they are going to snap off when I try to put the thing on. Two, the directions are worthless. There is NOTHING telling you what to do, just some pictures that do not address the proper way to cut the hole through the plastic case AND the metal liner in the Xbox, unless I missed something. Three--mine came broken/chipped up so I immediately just sent it back five seconds after excitedly opening it. BLAH, what a bummer. Thing is, after drilling a hole in my case to get started with the hole for the window, now what do I do? I guess I will buy one and try it again, hopefully the last one was a fluke as far as being chipped up and having the clips all fall off before I even got started with it.