Instruct: Classify a given review as either positive or negative.
Query: Over promised, under delivered

This telescope was a great deal and was going to be a Christmas present. My credit card was quickly charged and told of being shipped the next day. I then received an email saying that the company was out of stock on this item and was working with Amazon to process my refund- which would take two days to even let Amazon know that they needed to refund my card. When I checked on the item today, it was still listed as available to order with overnight shipping. I am very disapointed in both this company and Amazon.