Instruct: Classify a review into positive or negative sentiment.
Query: Customer Service Was Tops

I tend to rate a product not only by its success but also by its product support. Motorola has, by far, exceeded any expectations in this realm. Although my equipment has been flawless, my system had issues. Understanding that they can only provide support for their own unit, they were able to quickly and efficiently send me on my way towards the right path of resolution. The information provided by the customer service department cut the previous four hours of online service chat with other providers down to a five minute repair. It helps to know who to talk to first I suppose. With this in mind, a great product just became better.