Instruct: Classify an Amazon review as either positive or negative.
Query: AUDIO TECHNICA ATR-35S Lavalier Microphone

My first one arrived and did not work. I tried everything, knowing I was doing something wrong. Nothing I tried woorked so I contacted Amazon. I dreaded the whole prospect. It took me over two months to get my money back from Nuance on their PDF Pro. I should have contacted Amazon. They gave me my money back instantly and sent me a new one which arrived in a couple of days. Then they recharged me for the new one.The mic works fine. I am no audio specialist so I just want things to work as they are supposed to. The mic works fine, but Amazon! Wow! We have a Best Buy, Circuit City, Comp USA and a Fry's, but unless it is something I really need 'now' or on sale, I like Amazon.