Instruct: Classify an Amazon review as either positive or negative.
Query: Defective!!!

Recieved 11 days after order was placed. Secure packing, but I think they sent a returned (defective) flashlite. The plastic case that it comes in was open, the lense was scuffed. When I shake the flashlite to charge it the lite blinks on & off, so it never gets fully charged. I can hear a small piece of something that rattles inside. I called & got answering machine, left message to return my call, I also emailed them about 3 hours ago.I have not heard anything back yet, I will keep you informed, Merry Christmas.