Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Finally recieved payment

I had the $99 replacement plan. When my DVD player broke, I called the company as instructed and waited for an RMA that was supposed to be emailed to me. It didn't show up. I called about twice a week for 2-3 months, gave them 3 different email addresses and my home mailing address without receiving anything. Finally, someone at their company just mailed me the replacement check and it arrived in the mail. I would have rated this one star but I did get the money afterall. They probably make their money on people giving up and not demanding their refunds...