Instruct: Classify a given review as either positive or negative.
Query: don buy it from eastbay

i order this shoe june 23, its july 26 and they havent sent my order because they dont have it ,they send me wrong shoes at first to see if i like it but it wasnt even a soccer shoe.after i send it back they told me that they send the right shoes long time ago,after 2 weeks i called them again because they emaild me with the shiping confirmaion but the shoe is now here.now they say they dont have it and they keep my money so i can order another shoes!!then i talk to the manager he told me that they have refunded my money, but they didnt even refund my money. my bank says that they havent recieved any money from eastbay, but eastbay say they refunded my money less shiping and handling??!! 2 weeks ago!!!now i have to find my money.