Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Average Quality Only

The bath gel arrived already opened and leaking, poor packaging; Amazon did give me a full refund. The body moisturizer is not very moisturizing and leaves my skin kind of sticky. The fragrance is OK but not great. I had a travel size moisturizer in this same scent from some hotel chain I stayed in (Staybridge? Marriott? not sure), which I loved! But this brand doesn't measure up to the hotel's version.