Instruct: Classify the given Amazon review as either positive or negative.
Query: Larger size is shipped when they didn't have the size I ordered

I ordered a 9.5" chinese fish bowl plant stand. I received a 10.5" stand. When I called I was told that they ship the next size if they don't have the size a customer orders. I couldn't use the larger stand and returned it. I was refunded only the cost of the stand and had to pay shipping and handling fee and the return postage. They should not ship a size I did not order.