Instruct: Classify a given review into positive or negative sentiment.
Query: Not as good quality as I'd expected...

My husband and I have both been unhappy with our phone. First, it seems to be "out of range" at least once a week. This has even happened when we were about two feet away from the base. Quite frustrating to have the phone suddenly turn off on you. Next, the clarity is not that good. My husband hates it when I use them to talk to him at work because he can't hear me very well and says it sounds muffled. So, now we're looking for a new phone.