Instruct: Classify the given review as either positive or negative.
Query: Worst customer service ever!

I bought this tv from another retailer in Feb of 2006. In October 2006 the remote died. Being still under a year I contacted the company. I expected the same response I get from other companies when there's a problem."We are so sorry, we'll get you a new remote right away." WRONG!!!These jokers kept me hanging on for 6 months. Every time I called it was another song and dance. Absolutely the worst customer service ever. I own a business and will make it sure that every customer I have will never buy from this company. You may have better luck buying through Amazon. They seem to want good customer relations. Avoid contacting seller directly. They are useless.