Instruct: Classify a given Amazon review as either positive or negative.
Query: Great Product

So this is the second Chi that i have purchased. The one i had previously was stepped on and broken (no product malfunction). I love the Chi but it gets hot! My old Chi had the felt on the ends so it didnt burn your fingers this one does not that is my only compliant. However it is better because its thinner so I can get closer to my roots.