Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: My steamer is no 5 stars

After using my steamer a few times, I've come to the conclusion that either it's defective or my expectations are way off base. The food takes so much longer than the stated times. My hard boiled eggs cooked for 45 minutes and still weren't done. I'm so disappointed, especially after reading all the positive reviews. If I hadn't thrown the box away, I would return it.