Instruct: Classify an Amazon review as either positive or negative.
Query: Customer service is horrible

This turned out to not fit the computer I bought it for. So I contacted the company to see about returning it. They said they could only do that if the package was unopened. So I asked them how I was supposed to find out it didn't fit without opening the package. This is a wifi card, not a game or something that I could copy. So after I leave a bad review I suddenly have a return code in my e-mail from them. Now it has been nearly a month since I returned the item. They still have not returned my money, or given me a credit, sent me an e-mail, I have not heard from them at all. I will never shop with Digitalet again.