Instruct: Classify a given review into positive or negative sentiment.
Query: Poorly Organized

I used this book while taking a basic phlebotmy class in the summer of 2007. While it got the job done, I found the information to be poorly organized. The chapters are not well put together and there are too many of those little "information" boxes everywhere. I thought the book was confusing. I now have one called Phlebotomy Essentials by Ruth McCall (which my school went back to after only one semester of using the other one) and it is much better. It even has an optional workbook. Hope this helps.