Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Horrible

This thing won't record correctly when you tell it to. It's slow, and a royal pain to use. We called Directv to ask for a solution to it not recording shows and they wanted us to pay them to switch our paid for box with a rental unit, or we could pay $399 for a new one. This after I told them that THEIR forums are filled with people complaining about the thing not working, and a replacement wouldn't solve the problems. AVOID LIKE THE PLAGUE.