Instruct: Classify a given Amazon review as either positive or negative.
Query: ipod is flawless, itunes software is not

i have been using my ipod 12 hrs a day nearly every day since july and find it to be perfect. excellent video quality, button response, and battery life. I even dropped it accidentally about 3 feet onto a concrete floor at work. it was only in the thin cover supplied with it but was fine. However, the version of itunes that came with it does not organize artists or songs well at all. It put several listings of the same artists with only a few songs each that all came from same source on the ipod. very annoying. Then the latest version of itunes it suggested i download a few weeks ago causes my Dell jukebox i use at home to crash everytime at startup. Still havent solved that problem yet. The software is loaded with gliches when used on a PC.