Instruct: Classify the given review into positive or negative sentiment.
Query: Constantly Freezes up. Refreshes Data Base on its own, takes ten minutes. I hate it.

This player is terrible. The buttons to play, stop, and skip are WAY to small, and the volume ring is raised, which is right next to the buttons making it even more difficult to control. In one month, it has frozen several times, and I had 1700 songs, and I turned it on one day and 1000 of my songs were gone. I called the 1-800 number, and they had no solutuions. I took it back to the store, exchanged it for another sandisk same model, and it is even a bigger disaster. I went to run two days ago, turned it on and it said "refreshing Data Base" which took 10 minutes, and I could not use it while running. As I write this SCATHING review; I look at My Sandisk Sansa, the screen Frozen, and I cannot even turn it off. This player is a nightmire, I would stay far away from this player, and only recomend it to enemies.