Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Yes it pulses and glows, but...

I have PowerMate v1.5.3 for a couple of days and I already have several problems with it...1 - When I installed it I had a message telling me that a new version was available... I downloaded it, but when I double clicked on it to re-launch the installation I get AGAIN the same message telling me that a new version was available. It is endless...2 - When I put my PC to hibernate, the PowerMate doesn't always come back to life after switching on again the computer. I had to re-install it completely to make it work.3 - When I reboot my computer, the PowerMate icon in the system tray appears with a black sign on it telling that it is not active, and it is not active! So I have to unplug/replug the USB to make it active...4 - And ultimately I am still expecting an answer (or any sign) from Griffin Technologies support about these major issues.PS: I installed PowerMate on Windows XP Pro SP2