Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Bodum no longer making or repairing the machine

Like most people, I went through steam and leak problems, electrical problems (replaced the machine twice during warranty). Well, it stopped creating steam, and starting leaking again, and then just quit entirely (two years old machine).I called Bodum and they tell me they no longer make it, and cannot repair it. No big surprise, but what pathetic service from a supposedly good company. They have sold us a bill of goods, and a very expensive one at that.Raj.