Instruct: Classify a given review as either positive or negative.
Query: Uneven Toasting

I have the CPT-180 four-slice toaster. As was the experience with several other reviewers, the two center slices toast very unevenly--no matter what the setting or the kind of bread. (And, yes, I have read the owner's manual from cover to cover.) I returned my previous CPT-180 to Cuisinart because of uneven toasting; the customer service was quick and very courteous. I was impressed. Alas! I am not at all impressed with the performance of the replacement. It has the exact same problems as the one I returned. I think there must be a design flaw. From Cuisinart? Sad.