Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: broken upon delivery

a lovely bbq set. bought it as a gift for a 40th birthday. very excited upon it's arrival, but soon discovered the wooded case was cracked and partially broken. it was not packaged well, so any bump or tumble would have caused it to break. i will re~order, but hope seller takes care to wrap product before shipping.