Instruct: Classify an Amazon review into positive or negative sentiment.
Query: Total lack of quality in product or coffee it produces

I bought one of these and it worked one time then would not work after the first use. I returned it and received a replacement thanks to Amazon's great customer service. The second unit works but not very good at brewing a quality cup of coffee or a consistant quantity either. I usually have to restart the coffee maker two or three times to get the entire cup filled. I will definately not purchase another Toastess product! Disappointed in Deland!!!