Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: stay away from them

I received the item chipped and shorter than advertised. When I called the company I talked to Kristin that in a very short way told me that somebody would have emailed me with instructions. I called back on sept 16 2009 for the second time the same Kristin told me, kinda of rude "I told you somebody will call you back" . It's been 1 month today, I paid them, they sent me a wrong defective item and no sign of any response so far.