Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Wow. Missed it by _that_ much!

Loved the A2DP, hated the microphone. They were sooooo close! Had microphone problems with one, and everything else worked great when connected to my LG VX8300, so I figured I'd exchange it for another. Even tested the voice command and made a call on the new one. Worked once, and I took it home. The next two times, the mic was so bad I couldn't do a call by voice command and the person on the other end couldn't understand me.I would have given 3 stars, since the MP3 player control was great, stereo sound was great, and the radio was a total bonus. But Motorola tech support was horrible. I emailed and the first thing they asked was "when did you buy it?" Lady, the product hasn't been out long enough to be out of warranty! And the second response was "ship it back". That's the best Moto can do with an early adopter? Geez, glad I didn't buy a Moto phone!I see the Sony/Ericsson pendant has gotten great reviews, maybe I'll try that one.