Instruct: Classify the given Amazon review as either positive or negative.
Query: My Wedding Organizer

I purchased "My Wedding Organizer" through Amazon because I trust this sight. However, this purchase has been an extreme disappointment. The program will not open. I have contacted the My Wedding Organizer sight 3 times, and their technical assistant, but they will not anwer their phone nor will they respond to email. This was a waste of my money. What is my recourse?Penny Bolton