Instruct: Classify the given review into positive or negative sentiment.
Query: Homemade item, not actual product

I am just disgusted that KV pets felt that sending out terribly trimmed and homemade collars was worth the negative feedback. It is clear that this item was either a return or exchange. I don't blame the person who did. It is one of the most shameless sales I have witnessed through Amazon, which I just love. The collar is nothing as pictured. It's basically a thick plastic hand-trimmed by using a template to trace. Even the edge shows the uneven scissor cuts. I will post a clear photo of the used item right out of their package.