Instruct: Classify a review into positive or negative sentiment.
Query: Compatibility problems

As a long time user of Norton Antivirus, I was disappointed by compatibility problems. The program would not complete installation on my Win-98 system. Uninstall did not work, as the installation procedure was not completed. I ended up paying for Norton support to help remove the uncompleted install from my system. The support representative confirmed that I was not the first reporting the same specific problem and had no advice other than to try to return the product to the store where it was purchased. Goodbye Norton and Hello Mcaffe....