Instruct: Classify an Amazon review into positive or negative sentiment.
Query: DO NOT BUY!!!!!

I purchased this product a little over a year ago. As soon as the warranty expired it starting freezing before loading the DVD menu and when the menu came on all my DVD's were listed as question marks. It took me 2 hours to type them all back in again with a keyboard. This happened another 3 times before I called Sony and they told me to unplug the machine for an hour. That finally worked. Now about a month and a half later, we go to watch a movie and the player goes to the first movie, says reading, then says cannot play and goes to the next movie with the same results. Basically I paid $300 for a DVD player that worked for a year. And the Sony DVD copywrite problem is true, it happened on mine too. Sony's answer to my problem of it not being able to play? They will exchange it for $261. How's that for customer service? Do yourself a favor and do not waste your time or money.