Instruct: Classify a given Amazon review as either positive or negative.
Query: Disappointed

My husband bought this phone for me after our 15-yr old phone finally died. I was excited to have caller i.d. for once. However, this phone is disappointing. When I'm on another line and get a second call, no number displays to let me know who's interrupting the call. The volume doesn't go very loud. And throughout the course of a conversation, there will be a clearness in the quality of the call and then a muffled, still period which, at first, had me asking, "Are you still there?" I'm used to that happening now, but leaves me very disappointed.The pros: it's a phone. It has caller i.d. on the first incoming call. We have three phones throughout the house now.The cons: the overall quality of the call experience is poor; volume is poor; and you're unable to view the numbers of incoming calls when you're already on a call.I don't recommend this phone.