Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Good sound, uncomfortable, cable coiling fell appart

The headsets are fairly well built and the sound is good. I have a big head so they clamp down and after a while they gete uncomfortable, but I would not call this a flaw.Where my problem came is on the coiled cable, the cable lost the "memory" of the coiling and it became an unruly mess; this happened 2-3 months after I got them as a gift.Mine were given to me by my wife Christmas of 2009, in November of 2010 I tried contacting the company to see if anything could be done, they told me I could buy a new cable and when I asked if this is not something that should be covered under warranty, I never received a reply.No way am I going to buy a replacement cable that will most likely do the same thing within a short period of time. I will look elsewhere next time I am looking for headsets.