Instruct: Classify the given review as either positive or negative.
Query: 5.0 release a major CPU hog--never should have made it past QA

I was very happy with the previous 4.x version, but Webroot really blew it with this one. When I "upgraded" to 5.0, the SpySweeper.exe process suddenly started chewing up CPU like crazy. Periodically it would slow the system to a crawl for minutes, and more frequently it would hog all the CPU for shorter periods.And get this--as it fires up these cpu-hogging episodes it steals focus for a second or two from the active window, so whatever you're typing goes into thin air! This happens several times an hour, so it absolutely drove me crazy.Submitting a trouble ticket on this priority-1 problem got me not a single response from "support", so I finally had to uninstall the product so I could get some work done. This is a completely unacceptable release that should never have made it past QA.