Instruct: Classify a given review into positive or negative sentiment.
Query: A big let down

Just requested for a return.- The liner stinks- Unlike good bean bags with evenly distributed polyurethane cubes, this one felt as if someone tore the fiber and shoved bits and pieces in a bag...it's nowhere close to a comfortable bean bag.- The liner is supposed to make you feel comfortable but this one feels very coarse.A big let down since I am an all time buyer of products from Amazon. And now I have to pack this humongous item myself - which is quite a job as well. So be very sure before you buy this item.