Instruct: Classify a review as either positive or negative.
Query: Wrong game shipped

I cannot submit a review since the seller sent the wrong game. Although I returned wrong game in plenty of time for ordered game to be put under Christmas tree, it did not happen. Took quite a few emails to get refund and wasn't refunded the return postage as promised. This caused me to order books from overstock.com rather than Amazon.com for birthday present.