Instruct: Classify a given review as either positive or negative.
Query: Badly packaged--arrived broken!

The flutes may be nice, but I don't know. When I picked up the box I knew I was in trouble as it sounded of broken glass. Although the box did not appear to have been mishandled, there was no packaging on the inside of the box, so the glasses had bounced around like pinballs. I will have to return and will update when the actual product arrives. However, I am highly disappointed by Amazon's packaging procedures. There was literally NOTHING to protect the glasses from breaking.