Instruct: Classify a review as either positive or negative.
Query: Wrong hat size twice - I'm tired of trying to get the right size

Why doesn't your sales reps listen to the customers? I told them that the ticket on these hats says Large, but in fact they are small and they have a small tag on the inside back of the hats.I would have liked to have one of these hats in the large size, but I'm just too tired to keep trying to get one !Thanks for hearing my complaints. Emery Bowen