Instruct: Classify the given review as either positive or negative.
Query: Not Completely Satisfied

I was satisfied until 14 months after I got it the thing decided to stop reading both DVD's and CD's. I used it normally in my home and was just starting to get a decent DVD collection and it did this.It was a fine product up until this event but considering the price of DVD players I dont think its something people want to keep buying so to let you know it doesnt work after 14 months! Also when you try and contact JVC they dont get back to you.I would advise you to look around for a different product, I wish I had, and if anyone has any suggestions for me as to how to fix this please let me know .Thanks