Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Don't know how else to rate

Since I still have not received this magazine I cannot rate the service. I ordered this two year subscription based on the magazine in my dentist's office, in October of 2011. January 2012 is here and I still have not received my magazine. Based on this experience I would have to give Hearst Publishing no more than minus one on the rating scale.