Instruct: Classify a review into positive or negative sentiment.
Query: Delonghi DCU62 Deluxe 60 Cup Coffee Urn quit working.

The coffee urn is less than 2 years old and has been used less than 2 dozen times. In contrast, my Farberware 55-cup urn is 20 years old, has been used over 200 times, and is still going strong.)The urn heats, but only perks for about 1/3 as long as necessary to make coffee. The red power light stays on, but the green lights never come on.I can't find any information on-line on how to get the thing repaired, and there is no information on the box. Needless to say, I think that it is a piece of junk.