Instruct: Classify a review into positive or negative sentiment.
Query: Was this a case of bait and switch or an honest mistake?

I received the wrong phone. I contacted the seller. He advised me my shipment was mixed with someone elses and since mine was a better model he didn't expect the other buyer would return it. I found this odd being the phone systems were not compatible with the units that were sent. I'd like to think it was an honest mistake but I have my doubts. I did get my money back and I am grateful but I still need the phone.