Instruct: Classify a given review as either positive or negative.
Query: 10 YEARS!!!! MINE DIDN'T LAST 10 DAYS

Worked great the first two times I used it. Go to use it a third time and the head stops turning. I oiled the bejesus out of it and now it will turn very slowly in one direction, but does not come back. Am I missing something? Where's the manual for this pos!?