Instruct: Classify a given review as either positive or negative.
Query: recd a defective player and dont know if I'll ever get my money

I bought this player from amazon .Slow delivery and when i got this product everything powered up but when i moved the screen ,everything was bit mapped.I got this as a gift for my daughter.A month later She received her gift and it booted up but no picture or sound.This is my 1st time on Amazon and if I dont get my money back ,it will be my last.