Instruct: Classify a given review into positive or negative sentiment.
Query: Hard to use

This product is what I expected, because I wasn't expecting much. It is hard to use, hard to punch through an ID badge that is the thickness of a normal credit card. Also, the machine pressed metal parts, including the metal of the main punch, are ragged and not finished well. Punching cards will sharpen the punch metal, but I wasn't expecting a metal item to leave a factory looking this ragged.