Instruct: Classify a given review as either positive or negative.
Query: An interesting read - but authors don't live what they preach

I had to read this book for a course I took. I thought it was interesting although I didn't really feel like it spoke strongly to me. I also saw Ben deliver his presentation at a corporate retreat - entertaining for sure.However, I recently witnessed Mr. Zander and his wife's behavior towards another passenger in the first class cabin of an airline. They were rude, self centered and generally uninspiring. The book and the message have now lost all meaning to me.