Instruct: Classify the given review into positive or negative sentiment.
Query: Maxtor is o.k. if...

You don't use the drive for your operating system, backups or storing data. They make wonderful paperweights, but that is about it. The installation software is easy, if you don't have a problem with it and it doesn't trash your system. If you have trouble with the drive, don't worry. Maxtor will offer every kind of excuse possible, tech support is not helpful, and customer service needs to be renamed. Customer contempt, perhaps. Maybe customer disservice. Shop for a better drive and a better company.