Instruct: Classify a review into positive or negative sentiment.
Query: You'll never receive this DVD from Amazon!

I ordered this DVD in November 2005. It's March 2006 and I still haven't received it. I get e-mails every few weeks saying it's being prepared for shipping but it never ships. They won't let me cancel because they say it's in process. Don't bother ordering this DVD. It will NEVER arrive!