Instruct: Classify a given review into positive or negative sentiment.
Query: Lost a star for bad software

This DVD burner comes with Roxio's Easy CD and DVD Creator software. While the software is very easy to follow, the DVDs I produced were choppy and, most importantly, HAD NO SOUND. I checked with Roxio and indeed they have a fix for the sound problem, but it doesn't work (for me at least). While at the Roxio site I saw many, many complaints about this software.The burner itself has functioned great and set up easily. I think once I find a usable software program to work with it I'll be very happy with the product.