Instruct: Classify the given Amazon review as either positive or negative.
Query: Lousy Product!

This is the worst case of product support to hit the market. I tried to order the part that connects to the water supply since mine broke and would not stay connected. I seen from the parts list at B & D that they have discontinued the part. Since I cannot get that part I HIGHLY RECOMMEND STOPPING ALL SALES AT AMAZON SINCE i WAS ONE OF 47 PERSONS TRYING TO GET THAT PART!!