Instruct: Classify a review into positive or negative sentiment.
Query: HP only replace a BLEND NEW printer with REFURBLISHED UNIT

After installing and setup my blend new HP Deshjet 3550 printer according to instruction, I tried to print some docummnet. The printer jammed right away and the on/off light was blinking constantly.After clearing the paper jam and tried to print, it jammedagain. IT DID NOT EVEN PRINT A SINGLE WORD - BUT KEPT JAMMING.I called HP and the technical person tried different way to corrected the problem for 1 hr. Then she said she will replace the BLEND NEW PRINTER WITH A REFURBLISHED ONE. I ARGUED WITH HERTHAT I SHOULD GET A BLEND NEW ONE SHE TOLD ME THIS IS HP POLICY.Then I talked with her manager, HE TOLD ME THE SAME THING. "ITIS HP'S POLICY IF YOU BUY A NEW UNIT AND HAPPEN TO BE A DEFECTEDONE, THEY ONLY REPLACE IT WITH A REFURBLISHED UNIT. I ASKEDHIM THAT IF HE BOUGHT A BLEND NEW CAR IT WOULD RUN AND WOULD HETAKE A USED CAR!!!!!!