Instruct: Classify the given Amazon review into positive or negative sentiment.
Query: Very Disappointed

Like all the HP products I have owned, the printer worked well but that is where it ends. After almost a year of total frustration with the fax, I bought a Canon Multipass F50 (which is not a laser printer) and it has performed flawlessly. The 3200 owners manual, software and online service did not solve the constant fax problems. The only saving grace is that after two letters to HP, they replaced the unit with a newer model. Despite HP's repsonsiveness, it did not offset the unpleasant experience I had with their product and the fact that this product was released for production in the first place.