Instruct: Classify the given review into positive or negative sentiment.
Query: missed Christmas without warning

I ordered this on 12/12 and was not given any indication at the time that the order wouldn't arrive in time for Christmas. It's now too late to buy a different gift (i fly out on Sunday), and I was never informed of this delay. I am only finding out now by going to the website to check out the status of my shipment. All in all a horrendous way to treat a customer spending several hundred dollars!!!!