Instruct: Classify a given review as either positive or negative.
Query: Too much static.....not balanced right....unable to balance sound

I have bought TV ears in the past and did not have any problem with using them. They enhanced the sound exactly as I needed it to watch TV. After a few years of use, one side of the TV ears snapped off. So I ordered a new pair. This new pair does not deliver the sound that I need. I hear a lot of static and background noise. The balance also seems to be off. I am spending more time fiddling with them than enjoying my TV programs. Also the ears are tighter than my previous pair. I am ready to send them back but I don't want to be without anything at all to help with watching TV. There were no instructions with these to help with adjusting the balance or to get better reception.