Instruct: Classify a given Amazon review as either positive or negative.
Query: HP printers used to be wonderful

I own 6 HP laserjet printers. I have had HP printers since 1984. I will not purchase HP printers in the future because their technical support is so bad. My last experience with HP nonsupport wasted an hour and ended with them trying to sell me a new printer. I was able to solve my problem by purchasing a parallel connector PCI card from amazon. The experience still cost me $49 plus tax even though HP did not solve my problem.