Instruct: Classify the given review as either positive or negative.
Query: wheels don't stay put

I purchased this item and there is no green fabric on either end, so I am not sure if the wrong thing was sent. There is no hardware included to secure the casters, so they just keep coming out and the trolley cannot be rolled in and out of the closet easily (or at all). Is there a part missing? If not, i am returning this item because it is useless.