Instruct: Classify a given Amazon review into positive or negative sentiment.
Query: Received two DIR-655 DOA

I ordered the DIR-655 based on the positive reviews it received on Amazon. I have received two units from Amazon and both have been dead on arrival. I spent about 20 minutes on each unit working with D-Link tech support. I found it interesting that the two technicians tried totally different solutions. Regardless, they could not get a TCPIP Ping to work so they declared my units defective. This was my first and last D-Link purchase. Back to Linksys.