Instruct: Classify a review as either positive or negative.
Query: Oxford Phrasebuilder Genie

I recently ordered "Oxford Phrasebuilder Genie" version for single user from Amazon. After weeks of waiting, I was so disappointed as the CD, which I received from Amazon didn't work. In addition to that, I paid tax as the product was delivered to me in Canada. Even when I return the product to Amazon, I don't think that I can claim my tax money back. As a computer expert my self, I had no difficulty in installing the CD. In other words, the problem didn't come from my part. I went to the amazon website and discovered that some other people experienced the same problems.