Instruct: Classify a review as either positive or negative.
Query: Could not get it to work with Vista.

This is the first time I have written a review or returned something to Amazon. I wasted way too much time on trying to get this product to work with my Vista PC. I downloaded the Vista drivers and software but the best I could do was capture about 20 minutes of a 60 minute VCR tape and then the software froze. Vista then went to blue screen but luckily came back after a reboot. I tried to contact support via email 3 times with no reply. Part of my job includes installing software and drivers, so this should have been a simple operation for me. I am now going to try the DIAMOND One Touch Video Capture VC500. Wish me luck!!!