Instruct: Classify a given review into positive or negative sentiment.
Query: Not as advertised.

I bought this so people could get into my house. The light isn't great by my door. It was advertised as being easy to open, even in the dark. I found that I had to put my fingernail in the groove to get it to turn. Impossible in the dark, hanging from the doorknob! Not everyone has fingernails to turn the dials with. The seller was great. Item arrived when promised with priority shipping. Too bad it doesn't work and is on its way back. Thanks Amazon for making this return so easy.