Instruct: Classify a given review as either positive or negative.
Query: Read it. It will help you!

Excellent book! I work for an ISO 9001 certified software company since 1999, which is in the process of getting a CMM level 4. Although is a book about CMM, we would have saved one year in our journey to ISO if we would have had this book four years ago.Its approach is clear, pragmatic and logical. It covers most of the important issues in CMM, from planning to closure of software projects, giving examples of a real-life project where they are needed.If you are a beginner and want to embrace best practices and standards, I would recommend you to study this book first, and then The Capability Maturity Model. You will be surprised how clear it will appear to you. Same for ISO practitioners, especially ISO 9000/2000, which contains many more requirements on SPC compared to ISO 9000/94.If you have been working with CMM for a while, reading this book could give you a better understanding of it.